Floating Leasing Consultant - West Valley, AZ

Bryten; Phoenix (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

HSA with employer contributions

401(k) with company match

Life & Disability Insurance

Paid vacation time

Holidays & floating holidays

Wellness programs

Professional development

Additional benefits

Job summary

The role emphasizes professional communication, organizational skills, and a proactive, service-oriented approach to creating exceptional resident experiences on-site.

Qualifications

• High school diploma or GED required; college degree preferred.
• Experience in leasing or a related field preferred.
• Proficiency with Microsoft Office; familiarity with Yardi/ResMan/On-Site preferred.

Responsibilities

• Greet and engage prospective residents and guests in person, by phone, and online.
• Conduct community tours and showcase apartments and amenities.
• Assist with leasing process from inquiry to move-in.
• Process rental applications and lease renewals accurately.
• Maintain organized resident files and leasing documentation.
• Coordinate with maintenance to ensure high community appearance.

Skills

Customer service

Interpersonal communication

Closing leases

Organizational skills

Time management

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Office Suite

Yardi

ResMan

On-Site

Job description

In West Valley,AZ , we're more than just a place to live—we're a community where residents feel welcomed, valued, and connected. We are seeking an enthusiastic and customer-focused Leasing Consultant to join our team and play a key role in creating an exceptional experience for prospective and current residents.What You’ll Be DoingAs our Leasing Consultant, you'll be the welcoming face of the community—responsible for creating exceptional experiences for prospective and current residents while supporting the overall success of the property. Key responsibilities include:• Greeting and engaging prospective residents, current residents, and guests in person, by phone, and through electronic communication• Conducting community tours and showcasing apartment homes and amenities• Assisting prospective residents throughout the leasing process, from initial inquiry through move-in• Processing rental applications, lease renewals, and related documentation accurately and efficiently• Responding to resident questions, concerns, and service requests in a timely and professional manner• Supporting resident retention efforts through outstanding customer service and community engagement• Maintaining organized and accurate resident files, records, and leasing documentation• Inspecting community appearance and coordinating with maintenance staff to ensure high standards are maintained• Assisting with marketing initiatives and outreach efforts to support occupancy goals• Ensuring compliance with Fair Housing regulations, company policies, and applicable laws• Promoting a positive, welcoming, and inclusive community environment• Performing other duties as assignedWho You AreWe’re looking for someone who brings energy, leadership, and a passion for people. The ideal candidate will have:Previous experience in leasing or a related field preferred.Outstanding customer service and interpersonal communication skills.Ability to build rapport, overcome objections, and effectively close leases.Strong organizational skills with exceptional attention to detail.Excellent time management and multitasking abilities.Ability to communicate professionally both verbally and in writing.High school diploma or GED required; college degree preferred.Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.Experience with Yardi, ResMan, On-Site, or other property management software preferred.Basic math and financial comprehension skills.Bilingual skills are a plus but not required.Valid driver's license, current automobile insurance, and reliable transportation required.Why You’ll Love Working With UsWe believe in taking care of our team just as much as our residents. Here’s a snapshot of the perks and benefits that keep our team inspired:• Comprehensive Medical Plans with flexible coverage options for you and your family• Dental & Vision Insurance options to support your overall well-being• Health Savings Account (HSA) with employer contributions• 401(k) with Company Match to support your financial wellness• Life & Disability Insurance options to help protect you and your loved ones• Vacation Time that starts accruing on Day 1!• Paid Holidays + Floating Holidays to support work-life balance• Wellness Programs to support your mind and body• Professional Development & Education Opportunities to support your professional growth• And yes — even more supplemental benefits to keep you covered!We’re Committed to YouBryten is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.If you need reasonable accommodations during the application or interview process, please contact [e-mail].*Disclaimer: Property assignments, work location, schedule, and hours are not permanent and may be modified or reassigned at any time based on business needs, operational requirements, or owner/client requests. This role requires on-site work as scheduled. *