Floating Leasing Consultant

URS Properties; Savannah (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

URS Properties is seeking a Floating Leasing Consultant to rent apartments and support current residents across multiple sites. The role requires traveling to properties in Georgia and surrounding states to greet prospects, tour show units, and close leases.

You will respond to inquiries, process applications, and maintain accurate lease files while driving traffic and lease conversions. Daily duties include following up with leads, coordinating move-ins, and participating in community marketing

Qualifications

• Must be able to generate traffic and respond to inquiries.
• Strong customer service and communication skills.
• Ability to follow up with prospects and close leases.
• Attention to detail in lease processing and file maintenance.
• Proactive in scheduling tours and coordinating move-ins.

Responsibilities

• Rent apartments to new prospects and current residents.
• Travel to multiple sites across ME, GA, TN, SC and NC.
• Process rental applications and obtain required documents.
• Maintain lease files and record traffic sources daily.
• Convert at least 30% of traffic to leases and follow up within 24 hours.
• Assist with community marketing and outreach visits.
• Schedule and inspect apartments for turnkey service and prepare files.

Job description

The Floating Leasing Consultant’s primary job is to rent apartments, whether it’s to a new prospect or a current resident.

The Floating Leasing Consultant will also be responsible for traveling to multiple sites across Maine, Georgia, Tennessee, South Carolina, and North Carolina.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform all tasks related to renting apartment homes including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents throughout the property, qualifying prospects and closing the sale by obtaining a rental application and a deposit.
• Visually inspect entire property (office, models, compactor, vacants, and amenity areas) daily for cleanliness. Inspect and touch up model units.
• Process rental applications, obtain required documents, schedule move-ins and prepare all lease file documents.
• Maintain lease files per policy and procedure.
• Accurately record traffic from all sources daily.
• Convert minimum of 30% total traffic to leases.
• Follow up with prospective residents including a phone call within 24 hours and a minimum of two additional follow up contacts.
• Assist with planning and implementation of community marketing plan to generate traffic.
• Outreach marketing visits on a weekly basis. Maintain leads and contacts.
• Pick trash up off ground, operate trash compactor when necessary and if called for, carry cleaning supplies nd/or vacuum up or down stairs to apartment homes, and clean apartment to bring it up to resident ready standards.
• Document all occurrences which need the manager's attention and immediately contact the Area Vice President regarding any emergencies.
• Record resident service requests accurately and in detail to assist the maintenance team in the timely completion of all requests.
• Schedule and inspect apartments for turnkey service.
• Receive and acknowledge resident notices and prepare files.

Assist in lease renewal procedure by:

1. Complete lease renewal printout and submit to manager for approval.
2. Contact each resident by phone prior to 75 days before the end of his or her initial term.
3. Send renewal letters to those residents you are unable to reach by phone.
4. Type new leases and all applicable addendums.

Keep market survey of competitor rates up to date at least monthly and visit competitors three times annually.

Keep all filing current.

Schedule guest apartment and clubhouse rentals.

Operate office alarm system in conjunction with opening and closing the office.

Deliver thorough move-in presentation to new residents.

Calculate daily rent, prorata charges, late fees, and percentages (multiplication, division, addition and subtraction skills necessary).

Complete all URS Properties training in time URS specified.

CUSTOMER SERVICE RESPONSIBILITIES:

• Communicate clearly to residents, both verbally and in writing, using proper grammar and spelling.
• Carry and deliver boxes, flowers, newsletters, correspondence, etc. to residents' apartments.
• Maintain a complete clean and neat apperance. Personal appearance must be clean and neat at all times, according to URS policy.
• Demonstrates customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a calm and open manner from coworkers and residents. Responds sensitively to concerns/complaints and exhibits a sense of urgency.