Floating Assistant General Manager #9125/#9126

Socket.dev; Michigan; On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) plan with company match

Vacation time

Sick time

Tuition reimbursement

Life insurance

Disability

Paid Parental Leave

Job summary

Devon Self Storage in Holland, MI is seeking a Full-Time Assistant General Manager to oversee daily store operations and drive rental sales while delivering a high-touch customer experience.

You will handle payments, balance receipts, and support the General Manager with local auctions; training is provided to ensure success. A valid driver’s license is required and there is potential for internal growth.

Qualifications

• High School Diploma or equivalent required.
• Ability to lift 30+ lbs.
• Strong customer service and communication skills.
• Proven ability to work independently and follow through on tasks.
• Valid driver’s license and reliable transportation.
• Able to manage multiple tasks simultaneously.
• Proficient with Word, Excel and Outlook.

Responsibilities

• Open, close, and secure the store daily.
• Meet/exceed sales goals through rentals and merchandise.
• Ensure products are stocked, priced, and displayed.
• Assist GM with online auction processes and training provided.

Skills

Customer service

Communication

Multitasking

Independent work

MS Office

Education

High School Diploma

Tools

Microsoft Office

Job description

Come join our family at Devon Self Storage!

At Devon Self Storage, you get the best of both worlds: a customer-focused role with real career growth, minus the long retail nights and unpredictable schedules. Here, we believe in taking care of our people, promoting from within and creating long-term careers not just jobs.

We currently have an exciting opportunity for a Full-Time Assistant General Manager based in our store located at (257 W Lakewood Blvd, Holland, MI 49424) andwill also be responsible for covering shifts at (12285 Felch Street, Holland, MI 49424). From helping customers choose the right storage unit to completing sales and processing payments, you’ll be the go-to person for creating a great customer experience. This role is ideal for someone who is passionate about customer service, energized by sales and eager to keep learning. If that sounds like you, we want to hear from you.

At Devon Self Storage, you will:

Own The Details

• Ensure the store is opened, closed and secured each business day.
• Meet and exceed sale goals through rentals, protection plans, and other merchandise!
• Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner
• Assist General Manager with the online auction process. Not sure? No worries! We train!

Serve & Support Customers

• Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
• Deliver a personalized, high-touch customer experience.
• Process payments, balance receipts & complete bank deposit drops.

Property & Facility Upkeep

• Physical requirements include daily property walkthroughs to conduct safety inspections, lock checks, cleaning the units and
• Open and close storage doors as well as completing tasks that require lifting 30+ lbs
• Perform light maintenance includes mopping, sweeping, changing light bulbs, cleaning bathrooms and other lite maintenance and landscaping duties.

What Are We Offering

• Full-time in-store position
• Availability Monday-Saturdays with a flexible schedule
• Competitive hourly pay & uncapped MONTHLY performance-based bonus.
• Growth opportunities
• A schedule that operates outside of traditional retail hours Which means no late nights or super early mornings.
• A role that supports work-life balance.

What We’re Looking For

• High School Diploma or Equivalent
• Ability to lift 30+ lbs.
• Strong customer service skills and communication required.
• Proven ability to work independently when needed and follow through on assignments
• Valid driver's license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
• Strong ability to manage multiple tasks simultaneously.
• Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook.
• Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.

WHO WE ARE

Devon Self Storage isn’t your average storage company!

We're a nationwide team of problem-solvers, leaders, and customer service champions, with more than 200 locations across the country—and we're growing! Founded in 1988, Devon has owned, managed, and developed self-storage properties in 32 states.

Today, Devon Self Storage is a member of The Inland Real Estate Group of Companies, Inc. Both Inland and Devon are headquartered in Oak Brook, Illinois.

Hourly Pay Range: $16.27 - $19.52 hourly (Eligibility to participate in the company incentive bonus program).

Inland offers a competitive range of benefitsfor eligible Full-time employees:

• Medical/Dental/Vision insurance (PPO)
• Participation in the company 401(k) plan with a company match
• Vacation Time, Nine Paid Holidays, Three floating holidays per year
• Sick time
• Tuition reimbursement opportunity
• Company-paid life insurance equaling your annual base salary
• Company-paid short-term and long-term disability
• Paid Parental Leave

This position is eligible as an internal promotion opportunity.

As part of our commitment to an efficient and consistent hiring experience, The Inland Real Estate Group, LLC and its affiliated companies ("Inland") may utilize artificial intelligence ("AI") or automated technologies to assist in certain aspects of the recruitment and hiring process, including resume review and candidate screening. AI-enabled tools are used to support hiring decisions and are not used as the sole basis for employment decisions. All employment decisions are reviewed and made by qualified Inland professionals.

We are a drug-free workplace. Pre-employment background checks and drug screening are conducted for all new hires in accordance with applicable laws and regulations.

Inland is committed to equal employment opportunity and considers applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial status, marital status, veteran status, disability, or any other status protected by applicable law. We do not use AI or any selection tools in a manner that results in unlawful discrimination based on any protected characteristic.

If you require a reasonable accommodation or an alternative method of assessment during any stage of the recruiting process, please contact our Talent Acquisition team at [e-mail].

Where required by applicable law, Inland will provide additional disclosures and obtain any necessary consent before using certain AI-enabled technologies. Candidates may request additional information regarding Inlands use of AI in the hiring process at any time.