Float Teller - Newport

BankNewport; Newport (RI); On-site; USD 32,000 - 42,000; Full time

Job summary

BankNewport in Rhode Island seeks a Float Teller to support multiple locations in the East Bay, delivering friendly, accurate transactions and customer service. The role requires knowledge of teller functions, cash handling, upselling opportunities, and collaboration with relationship bankers.

A team player with strong communication and problem-solving skills will thrive here. Join a stable, community-focused bank that values growth and provides training to advance within the organization.

Qualifications

• High School diploma or equivalent.
• Good communication and sales/service skills.
• Must be able to problem solve, perform basic math procedures, and demonstrate strong organizational skills.
• Individual must be proficient with technology.

Responsibilities

• Performs customer transactions and provides responsive service.
• Delivers exceptional customer service by meeting all transactional demands.
• Maintains knowledge of teller functions and operates with accountability.
• Handles cash transactions accurately within balancing guidelines.
• Recognizes customer needs and refers to relationship bankers and partners.
• Addresses customer problems and follows up for satisfactory resolution.
• Maintains proficiency in bank channels and digital services and guides customers on usage.
• Communicates clearly with customers and coworkers, maintaining confidentiality and ethics.
• Ensures compliance with procedures and regulations affecting duties and responsibilities.
• Assists with branch security procedures and adapts to area branches as needed.

Skills

Customer service

Sales ability

Communication skills

Problem solving

Tech savvy

Education

High School diploma or equivalent

Job description

Overview

At BankNewport, retail banking is about more than transactions—it’s about relationships. We’re looking for passionate, people‑focused professionals who enjoy helping customers reach their goals while growing their own careers. If you thrive in a collaborative environment, value community connection, and take pride in delivering exceptional service, you’ll feel right at home here.

“Why You’ll Love Working Here” Section

People First—Always

We believe great banking starts with genuine relationships, both with our customers and our teammates.

Career Growth Without the Corporate Feel

Learn, grow, and advance with support, training, and leaders who are invested in your success.

Local Impact, Real Connections

Serve customers you may already know—neighbors, local business owners, and community partners.

A Team That Has Your Back

Collaboration, respect, and shared goals define how we work together every day.

Stability You Can Trust

Join a well‑established, respected financial institution with a strong future.

The Float Teller performs assigned responsibilities in conformance with established Bank strategies, policies and procedures, with the main responsibility of processing banking transactions and service requests for customers. The Float Teller performs assigned responsibilities in conformance with established Bank strategies, policies and procedures, with the main responsibility of processing banking transactions and service requests for customers. A team player who demonstrates strong customer experience skills Conforms to the Bank’s Core Competencies and desire to grow into the Relationship Banker role.

Responsibilities

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers.

• Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers.

• Provides exceptional Customer service by meeting all Customer transactional and service demands. Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers.

• Knowledgeable of all Teller functions and independently performs all requirements of position. Makes appropriate decisions within the scope of job responsibility and demonstrates accountability for their actions.
• Maintain full proficiency in cash handling transactions by performing transactions accurately and in a timely manner. Accurately process transactions within balancing guidelines.
• Maintains knowledge of all the bank’s products and services. Responsible for recognizing customer needs and making appropriate referrals to relationship bankers and business partners.
• Demonstrates ownership of any customer problem or request by utilizing available resources and following up to ensure effective resolution and customer satisfaction.
• Maintains proficiency and knowledge of various bank channels and services such as ATM functionality, e-Banking products/services including mobile banking, bill pay and other services. Ensures customers are aware of and know how to use the various channels
• Communicates clearly and effectively to co-workers and customers, promoting a positive work environment. Maintains customer confidentiality and presents themselves in a professional manner. Adheres to the code of ethics.
• Responsible for ensuring compliance with all procedures and applicable laws and regulations affecting their assigned duties and responsibilities.
• Follows branch security procedures and understands the function and operation of security devices.
• Performs related and unrelated duties as may be needed.
• This role is one that covers multiple locations. Will be required to drive to area branches as needed within the East Bay area.

SUPERVISORY SCOPE

No supervisory responsibility

INDEPENDENT ACTION

Performs work within established guidelines and according to specific procedures. Refers problems to immediate supervisor.

Qualifications

• High School diploma or equivalent.
• Possess good communication and sales/service skills.
• Must be able to problem solve, perform basic math procedures, and demonstrate strong organizational skills.
• Individual must be proficient with technology.

PHYSICAL REQUIREMENTS

Any physical demands or work conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable Accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees need to have the ability to:

• Travel independently to the position’s primary work location, other bank properties and work-related activities or events at locations outside the Bank.
• Effectively communicate and exchange accurate information and ideas so others will understand.
• Independently 0perate a computer and other office machinery, such as a calculator, copy machine, printer and software programs related to the position needed to complete the primary functions.
• Sit or stand at a workspace and use a computer or other equipment for prolonged periods of time.
• Move office items weighing up to 35 pounds.
• Work in an environment with low to moderate noise levels
• Ability to stand, walk, bend, reach, and move throughout the office during the workday.
• Ability to move office supplies, mail trays, packages, and materials as needed.
• Comfort working in shared office areas, conference rooms, supply spaces, and mailroom environments.
• Ability to safely use standard office equipment and follow workplace safety procedures.

BANKNEWPORT CORE VALUES

• We celebrate individuality
• We empower employees to be creative problem solvers
• We invest and take the time to really get to know our customers
• We commit to serving the financial needs of Rhode Islander’s

Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BankNewport is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity or expression, pregnancy, childbirth or related medical conditions, military service, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances