Float Program Coordinator III - ARCHES - Salem, OR

mwvcaa; Salem (OR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401k contribution after 1 year

Employee Assistance Program

Life insurance

Health, Vision and Dental Insurance

Continuing education opportunities

Job summary

MWVCAA seeks a Float Program Coordinator III to manage daily shelter operations, coordinate services across CRP and HYS programs, and ensure trauma-informed client care. The role travels between multiple sites and is grant-funded with annual renewal based on funding.

Responsibilities include purchasing, data collection, reporting, and collaboration with shelter staff and community partners. At least an associate degree and case management experience are preferred.

Qualifications

• Associates degree in social services, public health, or related field.
• Two years of case management or social service experience.
• Advanced degree with three or more years of homeless service delivery experience.
• Equivalent combination of education and experience will be considered.
• Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.
• Basic Life Support/First Aid Certification is required within first 30 days of hire.
• Must obtain Food Handler's Card within 30 days of hire.
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.
• Candidate must pass Oregon Department of Human Services criminal background check.
• Candidate must pass pre-employment and random drug screenings.

Responsibilities

• Facilitates the daily operations of program services, including housekeeping, laundry, kitchen and supportive services.
• Is responsible for all financial tracking, inventory, purchasing and ordering supplies, and purchase reconciliation for the program.
• Trains and assists staff, volunteers, and interns. Supports adherence to program policy and procedures.
• Establishes and maintains positive, productive working relationships with housing programs, police, and providers of services and resources to homeless neighbors.
• Fills in for Site Assistants and Case Managers as needed by Program Manager.
• Attends and engages in required annual trainings.
• Other duties as assigned.

Skills

Interpersonal communication

Time management

Empathy

Planning and organization

Computer proficiency

Education

Associates degree in social services, public health, or related field

Two years of case management or social service experience

Advanced degree with 3+ years homeless service delivery experience

Equivalent combination of education and experience

Tools

Microsoft Office

Database software

Web tools

Job description

OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty.

Our Vision: We envision a just future, where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth.

Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Float Program Coordinator III. This is a grant funded, full-time position serving the sheltering departments of CRP and HYS programs of Mid-Willamette Community Action Agency. The float Program Coordinator will travel between multiple sites as needed. The position is renewable annually based on continuation of project funding. MWVCAA operates transitional housing shelters for individuals and families who are experiencing homelessness. The Program Coordinator will aim to create a unified system, whereby basic needs and housing services are provided to clients. This position will coordinate services, being responsible for: facilitating daily operations under Program Management, purchasing and ordering of supplies, coordinating housekeeping and food services, upholding program data collection & reporting, collaborating with shelter staff, training volunteers and interns, assisting with program planning geared towards expansion of shelter service offerings, coordinating and planning enrichment opportunities as well as the provision of client centered and trauma informed care. This position collaborates with a team of case managers and community partners to ensure continuity of client services. This team offers a lot of growth opportunities and professional development through hands-on experience.

Day Shift

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required of this position.

EDUCATION and/or EXPERIENCE

• Associates degree in social services, public health, or related field

• Two years of case management or social service experience

• Ideal candidates will possess an advanced degree with three or more years of homeless service delivery experience.

• Equivalent combination of education and experience will be considered.

CERTIFICATES, LICENSES & REGISTRATIONS

• Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.

• Basic Life Support/First Aid Certification is required within first 30 days of hire.

• Must obtain Food Handler's Card within 30 days of hire.

• Candidate must pass a comprehensive MWVCAA background screening prior to employment.

• Candidate must pass Oregon Department of Human Services criminal background check.

• Candidate must pass pre-employment and random drug screenings.

KNOWLEDGE, SKILLS & ABILITIES

• Effective interpersonal communication skills, in both oral and written form.

• Proficiencies in computers, Microsoft Office products, database software and web tools.

• Demonstrates tact, diplomacy and empathy when communicating with clients, staff and program partners.

• Possesses excellent planning, organization and time management skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Facilitates the daily operations of program services, including housekeeping, laundry, kitchen and supportive services.

• Is responsible for all financial tracking, inventory, purchasing and ordering supplies, and purchase reconciliation for the program.

• Makes appropriate maintenance requests for the program building; may be required to assist with basic maintenance repair.

• Trains and assists staff, volunteers, and interns. Supports adherence to program policy and procedures.

• Communicates program needs, maintenance issues, and client issues with the Program Manager.

• Assists with program planning geared towards expansion of service offerings, and coordinating and planning enrichment opportunities.

• Acts as the sheltering location's safety committee member, and ensures the program is compliant with all agency, state, and federal safety standards.

• Maintains facility licensing requirements and ensures the daily cleanliness of the program facility.

• Maintains complete client records, daily activity logs, mileage logs, and other reports as directed.

• Applies crisis intervention and de-escalation techniques as needed.

• Identifies program candidates through use of coordinated entry system and direct referrals from state and federal partners.

• Assists referred clients in completing program applications.

• Enters complete client data and service transactions in the Homeless Management Information System (HMIS).

• Establishes and maintains positive, productive working relationships with housing programs, police (and other local officials), and providers of services and resources to homeless neighbors.

• Fills in for Site Assistants and Case Managers as needed by Program Manager.

• Attends and engages in required annual trainings.

• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

There are no supervisory duties in this position.

PHYSICAL AND MENTAL DEMANDS

• Assists at various locations, which will require travel as needed.

• Driving in all weather conditions to ARCHES sites in Marion and Polk Counties.

• Manual dexterity for handling computers, devices, and office equipment.

• Frequently lift up to 25 pounds. Occasionally lift up to 50 pounds.

• Maintains calm dispositions and regulates emotions when clients, staff, or others may become escalated.

• Ability to engage de-escalation techniques using trauma-informed care.

• Regulates emotions and handles pressure of frequent demands for attention, time and work tasks.

• Attends and engages in required annual trainings.

• Specific vision abilities required by this job include close vision and ability to adjust focus.

• Ability to exercise judgement and quick decision-making skills in response to guest or client incidents.

WORK ENVIRONMENT

• Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.

• Indoor work environment with frequent interruptions and demands.

• Variable and flexible work hours, including holidays, early mornings, evenings, and weekends.

• Occasional trips into camps throughout Marion and Polk County.

• Occasional exposure to biohazards requiring frequent use of PPE such as gloves, masks, eye protection, protective clothing and shoes or boots.

• Frequent exposure to animals and animal dander.

• Not eligible for remote work.

WHAT WE OFFER

• 401k contribution after 1 year

• Employee Assistance Program

• Life insurance

• Health, Vision and Dental Insurance

• For some positions, employees may be eligible for company‑sponsored continuing education

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at [phone].

**This is a partial list of essential duties and responsibilities. To review the full job description, download below.

Note that compensation for each role at MWVCAA is based off a number of factors such as experience and education.

If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at [e-mail] or call 503-585-6232 to ask for a HR Team Member.

Oregon Department of Human Services criminal background check and Pre-employment drug screening test required.