Float Medical Assistant

Rhode Island Hospital; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Brown University Health is seeking an experienced Medical Assistant to screen patients, take vital signs, and prepare for examinations in a busy ambulatory setting. You will document in the EMR, verify demographics and insurance, and support clinicians under supervision.

You will assist with exams, administer vaccines, manage lab specimens, and help coordinate referrals. Commitment to compassionate, patient-centered care aligns with Brown's values.

Qualifications

• High school graduation or equivalent required.
• Experience taking vitals and preparing patients for examination preferred.
• Familiarity with EMR systems and patient documentation preferred.

Responsibilities

• Take vital signs and record in the patient chart.
• Prepare patients for examination and escort to the exam room.
• Assist physician with examinations and aseptic techniques.
• Administer vaccines and perform point-of-care tests as directed.
• Document patient information, allergies and histories in the EMR.
• Verify demographics and insurance information and pre-register patients.
• Support administrative duties and reminders for patients.

Skills

Vital signs

EMR proficiency

Patient education

Communication

Education

High School graduate or equivalent

Job description

SUMMARY:

Reports to the Ambulatory Clinical Manager and/or Practice Manager, or other assigned Supervisory personnel and under general supervision of the attending License Independent Practitioner, and in accordance with established policies and procedures, screens, collects vitals from patients in an Ambulatory setting. All essential functions performed in this position reflect the age-specific needs of the geriatric, adult, adolescent, and pediatric patient. Fosters patient and family centered care and nursing services in accordance with the Brown University Health's mission, vision, values, with consideration of the life span, including all developmental stages as well as cultural patterns.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES:

• Works effectively and respectfully at his/her highest capabilities and training.
• Follows the practice, clinic or office workflow protocols to maximize quality and efficiency.
• Performs pre-visit planning by reviewing and updating the patient record prior to the appointment with recent test results, consults, correspondence, etc. and determines needed services based on practice protocols. Communicates point of care reminders to providers via the electronic medical record (EMR).
• Prepares patients for examination and treatment in accordance to their clinic specific workflow protocol, by escorting from the waiting area to the exam room. Takes vital signs, weighs patients and records in patient chart. Enters in patient chief complaint, medication reconciliation, histories and other services as outlined in workflow protocol. Notes all patient complaints in EMR. Record the patient pain score. Completes all questionnaires in the patient's chart.
• Ensures effectively patient flow throughout the practice, clinic and office.
• Reviews Health Maintenance and Chronic Illness services and performs/orders according to protocols and standing orders.
• Performs testing procedures such as blood pressure, EKG, pulse oximetry, Hgb A1-C, glucose, urinalysis, urine hcg, rapid strep test, and other point of care tests.
• Records allergy information medications, medical, surgical, and family histories in the patient chart. Initiates pharmacy benefits verification
• Assists physician with physical examinations. Performs all procedures using aseptic techniques, following standard procedures.
• Assists provider with all physical examinations. Performs all procedures using aseptic techniques, following standard procedures.
• Administers vaccines and places PPDs as per practice/clinic protocol.
• Completes appropriate follow-up up work after visit including, but not limited to, ensuring all blood and specimens are properly labeled, recorded and sent to lab.
• Follows up to ensure all lab results are entered in the medical record. Tracks orders and results. Contacts patients for outreach and reminders for labs/orders. Updates EMR with status. Reports all abnormal lab results to physician or nurse immediately.
• Follows up on referrals for specialty care and/or other services. Tracks consult reports and ensures EMR is updated accordingly. Contacts patients for outreach and/or reminders for referrals.
• Checks for prescription refills pending.
• Ensures examination room is cleaned between each patient and set-up appropriately for next appointment.
• Thoroughly explains programs, procedures and correct preparation for various tests and exams. Provides education to patients regarding the importance of coordination of care and the prudent use of emergency rooms when seeking care. Documents identified barriers.
• Schedules tests and follow-up appointments. Pre-registers patient for next visit. Verifies patient demographic and insurance information. Obtains prior authorizations as needed.
• Monitors and orders supplies and keeps room stocked. Cleans medical equipment. Reports broken or missing equipment to manager immediately. Ensures exam rooms are prepared for each patient. Checks expiration dates on medications and supplies, removes and reports expired medication to Practice or Clinic Management.
• Assists with administrative office duties. Mails reminders and other letters to patients.
• Manages time effectively. Fills slow periods with activities to prepare for future needs. Minimizes non-productive time.
• Maintains quality assurance, safety, environmental, and infection control in accordance with established hospital department policies, procedures, and objectives.
• Protects and preserves the patient's right to privacy and confidentiality.
• Maintains a position attitude and actively engages in the team approach of caring for patients.
• Supports the goals and concepts of the patient centered medical home by demonstrating flexibility and willingness to change.

MINIMUM QUALIFICATIONS:

BASIC KNOWLEDGE:

High School graduate or equ