Flight Crew Support Specialist

Socket.dev; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Avelo Airlines is seeking a Flight Crew Support Specialist to develop and manage flight crew schedules in compliance with FAR Parts 117 and 121, ensuring rest requirements and smooth operations in a fast-paced environment.

The role requires a High School Diploma or GED, at least 2 years in airline operations, strong analytical skills, and proficiency with scheduling software and MS Office. US citizens or authorized workers preferred. Night, weekend, and holiday shifts may apply.

Qualifications

• Must have a High School Diploma or GED.
• Minimum 2 years in airline operations or related field.
• Strong knowledge of FAR Parts 117 and 121 including FDPs and rest requirements.
• Excellent communication and interpersonal skills.
• Proficiency with scheduling software and Microsoft Office.

Responsibilities

• Develop and maintain flight crew schedules compliant with FAR Parts 117 and 121 and union contracts.
• Analyze crew duty times to ensure rest requirements and avoid conflicts.
• Address schedule changes due to weather, maintenance, or absences; coordinate with reserve crews.
• Communicate clearly with flight crews about schedules and updates.
• Use scheduling software to manage assignments and track duty times.
• Collaborate with dispatchers, operations, and people department to ensure smooth operations.
• Maintain accurate records of schedules, duty times, and qualifications.

Skills

Analytical skills

Problem solving

Clear communication

Interpersonal skills

Microsoft Office

Education

High School Diploma / GED

Tools

Scheduling software

Microsoft Office Suite

Job description

Description

On April 28, 2021, Avelo took flight as America’s first new airline in nearly 15 years – ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world‑class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: “To inspire travel” and we’ve done so with industry‑leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to make your mark on aviation history, keep reading!

Purpose

The Flight Crew Support Specialist plays a vital role in ensuring the smooth operation of Avelo Airlines by developing and managing flight crew schedules in accordance with safety regulations and company needs.

Responsibilities

• Develop and maintain flight crew schedules that comply with Federal Aviation Regulations (FAR) Parts 117 and 121, company policies, and pilot/flight attendant union contracts.
• Analyze flight operations and crew duty times to ensure adherence to legal rest requirements (including Flight Duty Periods (FDPs) and minimum rest periods and avoid scheduling conflicts.
• Address schedule changes and disruptions due to weather, maintenance issues, or crew member absences. This may involve contacting reserve crew members and arranging logistics (transportation, accommodation).
• Maintain clear communication with flight crews regarding their schedules, updates, and any changes.
• Utilize scheduling software to efficiently manage crew assignments, track duty times, and monitor compliance with FAR regulations.
• Collaborate with dispatchers, operations personnel, and people department to ensure smooth flight operations.
• Maintain accurate records of crew schedules, duty times, and qualifications.

Requirements

• High School Diploma or General Education Development (GED) Diploma
• Minimum of 2 years of experience in airline operations or a related field.
• In-depth knowledge of FAR Parts 117 and 121 regulations, including Flight Duty Periods (FDPs), rest requirements, and fatigue risk management principles.
• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and scheduling software.
• Must be a US citizen or possess legal authorization to work in the United States.
• Ability to work nights, weekends, and holidays due to the nature of airline operations.

X‑Factors

• Familiarity with NAVBLUE or similar flight crew systems
• Flight Attendant or Airport Operations experience

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush initiatives or technical developments).

Avelo is an Equal Opportunity Employer.