Flight Attendant - Ohare International Airport

Contour Covering Technology B.V.; Chicago (IL); On-site; USD 34,000 - 43,000; Full time

Job summary

Contour is seeking a Flight Attendant to ensure the safety, comfort, and well-being of passengers while delivering exceptional service. You will conduct safety demonstrations, respond to in-flight incidents, and maintain a professional demeanor in a fast-paced, team-based environment.

The role requires a high school diploma or GED, fluent English, and the ability to lift up to 75 lbs. DOT drug screenings and pre-employment checks are required; training is provided.

Qualifications

• High school diploma or GED required.
• Fluent in English; bilingual preferred.
• Must pass DOT pre-employment screening and drug tests.
• Ability to lift up to 75 lbs and work shifts up to 16 hours.
• Willing to travel and work in a fast-paced environment.

Responsibilities

• Ensure cabin safety and passenger comfort per FAA rules.
• Deliver safety demonstrations and in-flight service.
• Respond to emergencies and coordinate evacuations.
• Maintain professional appearance and effective communication with passengers and crew.
• Complete required incident reports and documentation.
• Coordinate with Pilot-in-Command and other crew members.

Skills

Customer service

Interpersonal skills

Communication skills

Teamwork

Calm under pressure

Attention to detail

Education

High school diploma or GED

Job description

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.Full-Time Employee Benefits & Compensation OverviewAs a full-time employee of Contour, you are eligible for the following benefits and programs:InsuranceHealth, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)401(k) Savings PlanEligibility begins the first day of the month following your hire date.The Company offers a matching contribution up to 6% of your eligible compensation.Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.Paid Sick LeaveAccrual of up to 56 hours of paid sick leave per year.Unused sick leave rolls over annually until your sick bank reaches 480 hours.Vested Vacation HoursEligible to receive vacation hours on January 1st following your hire date.These hours will be vested and available for use in accordance with Company policies.Non-Revenue/Space Available (NRSA) Travel PrivilegesNRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of active service.Leaves of AbsenceEligible for various types of leave, including:Medical LeaveNon-Medical Family Care LeaveMaternity and Paternity LeavePersonal LeaveDetailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.Compensation DetailsThe starting annual salary for this position begins at $34,000.00 with annual increase to a maximum salary of $42,500.00.Retention bonus: Up to $2,000.00 per year once maximum salary is reachedEqual Employment OpportunityContour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.AccommodationsContour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at [e-mail] Our Growing TeamOur rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.Summary of Essential DutiesThe Flight Attendant is responsible for ensuring the safety, comfort, and well-being of passengers while delivering a high level of customer service in accordance with FAA regulations, company policies, and standard operating procedures. This role requires maintaining cabin safety, conducting safety demonstrations, responding to in-flight emergencies, and providing clear and professional communication to passengers and crew members.This position requires strong attention to detail, excellent interpersonal skills, and the ability to remain calm and effective under pressure. The successful candidate will be able to follow established safety protocols, provide exceptional service, manage in-flight situations professionally, and complete all required documentation and reports accurately.Key ResponsibilitiesPerform duties in the aircraft environment in compliance with all FAA regulations and company policies.Place safety and passenger comfort as the top priorities on every flight.Deliver exemplary customer service that meets and exceeds passenger expectations.Assist with lifting and stowing luggage into overhead bins or other storage areas; request assistance as needed.Provide attentive assistance to passengers requiring additional support, including unaccompanied minors, elderly travelers, and individuals with disabilities.Prepare and serve meals, snacks, and both alcoholic and non-alcoholic beverages.Maintain a professional appearance and demeanor at all times.Respond effectively in emergency situations by:Implementing flight deck instructions and safety proceduresGuiding passengers during evacuations (verbally or non-verbally)Providing emergency medical assistance, including CPR and first aidEnsure all passengers and the aircraft remain in compliance with safety, security, and operational standards.Conduct safety demonstrations, public announcements, and passenger instructions clearly and professionally.Complete required reports, paperwork, and documentation related to incidents, safety, or service.Retrieve and store items in overhead bins (up to 67 inches from the floor).Operate and secure aircraft doors weighing up to 60 lbs.Push and pull food and beverage carts requiring up to 32 lbs. of force.Perform tasks requiring frequent walking, bending, reaching above shoulder height, and lifting up to 75 lbs. with or without accommodation.Operate all galley/cabin service equipment and in-flight entertainment systems independently.Maintain the cleanliness and orderly appearance of the cabin, galley, and lavatories.Follow all safety-conscious behaviors in daily operations.Perform additional duties as assigned by leadership or the Pilot-in-Command.Minimum age: 23 yearsHigh school diploma or GED requiredValid driver’s license, good driving record, and valid passportAuthorized to work in the United States and able to travel in/out of the countryFluent in English (bilingual skills preferred but not required)Successful completion of Contour’s four-week Flight Attendant Initial Training ProgramAbility to work variable schedules, including nights, weekends, holidays, and duty periods up to 16 hours.Must live within one (1) hour of assigned domicile.Able to lift 75 lbs. with or without reasonable accommodationStrong interpersonal skills with a polished, professional, and customer-focused attitude.Proven ability to work effectively with a variety of personalities and in a fast-paced, team-oriented environment.Demonstrated leadership and organizational skills with the ability to coordinate multiple priorities and meet deadlines.Strong attention to detail with the ability to handle interruptions and adapt to changing situations.Self-motivated with the ability to motivate others and maintain a positive attitude under pressure.Excellent written and verbal communication skills delivered with tact and professionalism.Ability to manage multiple complex tasks simultaneously while maintaining accuracy and quality.Able to work both independently and collaboratively as part of a team.Commitment to working in a safe, professional manner in compliance with all regulatory requirements (OSHA, EPA, state, and federal).Must pass a DOT-required pre-employment drug screening and be willing to submit to and pass FAA and Company-mandated random drug and alcohol testing.Ability to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA.Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.