Flexible Side Work- Only 3 Store Visits Monthly

Freshpure; Towson (MD); Hybrid; USD 34,440 - 41,328; Part time

Job summary

A leading water service company is seeking a Field Technician in Towson, MD, to ensure the cleanliness of dispensing cabinets and engage with customers effectively. Responsibilities include cleaning, recording data, and addressing customer inquiries on-site. Ideal candidates demonstrate professionalism, have a Smartphone, and must manage their own transportation. Compensation ranges from $25-$30 per service, and work is conducted on a flexible schedule every 10 days. Paid training is provided to equip technicians for success.

Qualifications

• Professionalism with excellent time management skills.
• Proficiency in using email and a Smartphone.
• Ability to bend, squat, and climb as necessary.
• Effective communication in English.

Responsibilities

• Clean and sanitize dispensing cabinet sinks and surfaces.
• Accurately record meter readings and pressure gauge data.
• Report maintenance or technical issues immediately.
• Maintain positive customer relationships.
• Replenish brochures and replace signage.
• Take photographs of equipment during service.
• Undertake miscellaneous tasks as assigned.

Skills

Time management

Effective communication

Detail-oriented

Independence

Job description

Flexible Side Work for Drivers- Visit store only 3x Monthly!

About National Water Services

In 1991, we embarked on a quest to provide the best drinking water possible. The response to our first FreshPure® Waters system was overwhelming. Today, our waters are sold in the finest natural and organic food stores and co-ops in the United States and Canada. At National Water Services, we share your commitment to quality, sustainability, wellness, and the environment.

Overview

• We are seeking a dedicated and reliable Field Technician to join our team in Towson, MD. As a Field Technician, you will play a crucial role in ensuring the cleanliness and proper functioning of dispensing cabinets, as well as maintaining positive customer relationships. Your responsibilities will include cleaning, recording data, reporting issues, and performing various tasks to enhance the customer experience.

Job Duties

• Clean and sanitize dispensing cabinet sinks and surfaces, sterilize nozzles and handles, and perform water taste tests to ensure quality.
• Accurately record meter readings and pressure gauge data during service visits and promptly email collected data to the designated recipients within 24 hours of service performance.
• Immediately report any maintenance or technical issues observed during service visits to the appropriate channels.
• Cultivate and maintain positive relationships with customers and store management, addressing any concerns or inquiries professionally and courteously.
• Periodically replenish brochures, replace equipment signage, and take inventory of supplies to ensure a well-organized and informative setup.
• Capture photographs of equipment for documentation purposes, contributing to visual records of service visits.
• Undertake miscellaneous tasks as assigned to support the overall operations and customer satisfaction.

Requirements

• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English through email and phone interactions.
• Provide own transportation for on-site visits.

Pay & Work Hours

• Compensation: $25.00 - $30.00 per service (each service typically takes less than an hour).
• Service Frequency: Every 10 days with a 9-11 day allowable window for flexibility.
• Employment Type: 1099 Independent Contractor position, offering no benefits.
• Paid Training: Comprehensive training will be provided to ensure competence in all aspects of the role.

Additional Information

• Interviews will be conducted via Microsoft teams video conferencing platform.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.
• Please submit your resume with your application.

If you are a proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously, we encourage you to apply for this exciting opportunity to make a positive impact in our customers' experiences and our planet!