Flexible-Shift Customer Experience Specialist

Walgreens; Massapequa (NY); On-site; USD 23,419 - 26,174; Full time

Job summary

Walgreens in New York is seeking a retail team member to deliver friendly checkout service, assist customers with products and services, and help maintain clean, well-merchandised stores. You will handle transactions, process returns, and support photo services and web pick-up duties.

The role emphasizes greeting customers, proactive help, and delivering an outstanding in-store experience across shifts, including evenings and weekends, with potential for growth within Walgreens.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Register sales on assigned cash register and provide courteous checkout service.
• Engage customers and assist with products and services; resolve issues to ensure a positive experience.
• Handle returns, voids, refunds, and exchanges as needed.
• Maintain counters and shelves, keep displays merchandised, and assist with stock rotation.
• Provide photo area service, web pick-up duties, and assist with store maintenance.
• Follow company policies and cooperate with coworkers.

Skills

Customer service

Cash handling

Communication

Tools

Cash register system

Job description

Walgreens in New York is seeking a retail team member to deliver friendly checkout service, assist customers with products and services, and help maintain clean, well-merchandised stores. You will handle transactions, process returns, and support photo services and web pick-up duties.

The role emphasizes greeting customers, proactive help, and delivering an outstanding in-store experience across shifts, including evenings and weekends, with potential for growth within Walgreens.