Flexible Hours: Customer-Focused Convenience Store Associate

NEW Cooperative, Inc; Whittemore (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

NEW Cooperative, Inc. in Whittemore, IA operates a convenience store and seeks a dedicated team member to deliver exceptional customer service and support daily store operations.

The role covers cashier tasks, basic kitchen duties, and ensuring a clean, inviting store environment. The successful candidate will handle cash accurately, assist customers with product knowledge, and work flexible hours to meet store needs.

Qualifications

• Must be able to interact and effectively communicate with customers.
• Professional appearance required.
• Ability to count cash/change accurately.
• Must be knowledgeable in the kitchen.
• Ability to work flexible hours.
• Must have basic computer skills.
• Possesses strong organizational and interpersonal skills.

Responsibilities

• Provide high quality customer service that sets this store apart from competitors.
• Interact with customers in a way that optimizes their experience.
• Continuously look for ways to accommodate any of the customer’s needs that can be identified.
• Maintain basic knowledge of all products, including lottery tickets, to assist customers when they have a question.
• Maintain a positive image of the store through regular cleaning and organizing.
• Monitor the store to prevent losses due to theft.
• Perform opening and closing routines at the beginning and end of each day.
• Assist the store manager in placing store items, keeping adequate stock, reordering items when necessary, and additional duties as requested.
• Process payment from customers purchasing merchandise at the counter.
• Operate the cash register software on the computer.
• Count the cash in the register and safe each shift.
• Get donuts, coffee, pizza, and other morning items ready for purchase by the time the store opens each morning.
• Prepare menu items in the kitchen.
• Keep food items stocked throughout the day.
• Maintain an appearance in demeanor, hygiene, and dress that brings pride to the store and projects a professional and positive image of NEW Cooperative.

Skills

Customer service

Professional appearance

Cash handling

Kitchen knowledge

Flexible hours

Basic computer skills

Interpersonal skills

Job description

NEW Cooperative, Inc. in Whittemore, IA operates a convenience store and seeks a dedicated team member to deliver exceptional customer service and support daily store operations.

The role covers cashier tasks, basic kitchen duties, and ensuring a clean, inviting store environment. The successful candidate will handle cash accurately, assist customers with product knowledge, and work flexible hours to meet store needs.