Flexible Guest Experience & Merchandising Associate

The TJX Companies, Inc.; Clovis (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Employee assistance program

Bereavement leave

Paid holidays

Discounts

Job summary

HomeGoods at The TJX Companies, Inc. in Clovis, CA is seeking a team member to deliver a highly satisfied customer experience by engaging with customers, upholding customer experience principles, and maintaining a clean and organized store environment.

You may be cross-trained to work in multiple areas to support the business. The role emphasizes positive store culture, strong teamwork, and adherence to store standards, with a starting pay range and comprehensive benefits.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.
• Works effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexibility

Communication skills

Multi-tasking

Adaptability

Lifting ability

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. in Clovis, CA is seeking a team member to deliver a highly satisfied customer experience by engaging with customers, upholding customer experience principles, and maintaining a clean and organized store environment.

You may be cross-trained to work in multiple areas to support the business. The role emphasizes positive store culture, strong teamwork, and adherence to store standards, with a starting pay range and comprehensive benefits.