Flex Shopper - Full Time - External Only

Whole Foods Market; Washington (District of Columbia); On-site; USD 25,485 - 34,991; Full time

Benefits offered by this job

Health insurance

Retirement plan benefits

Store discount

Paid time off

Job summary

Whole Foods Market in Washington, DC is seeking an In-Store Shopper for customer service and E-Commerce. The role involves preparing and supporting customer orders for delivery and pickup, ensuring efficiency and accuracy while keeping the work area organized.

Applicants must be at least 18 years old and possess a High School diploma or equivalent. A flexible schedule is required, with a focus on weekends. Compensation ranges from $18.50 to $25.40 per hour, depending on experience.

Qualifications

• Comfortable using mobile devices for order fulfillment.
• Ability to lift up to 50 pounds and stand/walk for at least 6 hours.
• Sufficient English language proficiency for job requirements.

Responsibilities

• Support and prepare customer orders for delivery and/or pickup.
• Keep staging area organized and free of clutter.
• Fulfill online orders efficiently and accurately.

Skills

Handheld technology usage

Detail-oriented

Customer service

Product knowledge

Education

High School diploma or equivalent

Job description

Position Overview

In-Store Shopper – Customer Service & E-Commerce

The role involves supporting and preparing customer orders for delivery and/or pickup, working throughout the store for everyday goods including produce, meat, dairy, household items, prepared foods, specialty cheeses, wine, beer and more. Shoppers must keep the staging area organized and free of clutter.

Availability

Work requires a flexible schedule, including nights, weekends, and holidays. Saturday and Sunday shifts are preferred.

Job Requirements

• Comfort using handheld technology (mobile) device to fulfill orders.
• Fulfill online orders efficiently, accurately and with a sense of urgency.
• Detail oriented, paying attention to product and order accuracy.
• Eagerness to learn product knowledge, customer service standards, and store operations.
• Ability to keep staging area organized and free of clutter.
• Must be at least 18 years old.
• Sufficient English language proficiency to prepare and shop customer orders.
• Ability to lift up to 50 pounds, stand/walk for at least 6 hours, and frequently push, pull, squat, bend, and reach with or without reasonable accommodation.
• High School diploma or equivalent diploma.

Physical Requirements & Working Conditions

• Must be able to lift 50 pounds.
• In an 8‑hour workday: standing/walking 6-8 hours, sitting 1-4 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Required motions: bending, twisting, squatting, and reaching.
• Exposure to FDA‑approved cleaning chemicals.
• Exposure to temperatures around 90°F.
• May require use of ladders.

Compensation & Benefits

• Hourly wage range $18.50—$25.40, commensurate with experience.
• Whole Benefits includes health insurance, retirement plan benefits, store discount, paid time off and access to other benefit programs.
• Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan on the date of hire.

EEO Statement

Whole Foods Market provides a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.