Flex Security Officers - $19/hr

Sunstates Security; Marshall (MI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

401k with company match

Affordable medical, dental & vision

Employee referral bonuses

Paid time off

Premium holiday pay

Tuition reimbursement

Job summary

Sunstates Security is hiring Flex Unarmed Security Officers in the XXXX area. All days and shifts are available, with a pay rate $XX.XX/hr and weekly pay.

We emphasize a culture of honor, integrity, and trust, offering extensive training, benefits, and opportunities for career advancement. This Flex Officer role supports multiple posts and varies by need, with a strong emphasis on customer service and incident documentation.

Qualifications

• Must have availability to work all days and shifts (including weekends and holidays).
• 1+ years of customer service experience.
• Must be able to conduct foot patrols.
• Security, military, and/or law enforcement experience is preferred.
• Strong report writing and documentation skills.
• Willing to receive any required vaccinations, and/or provide proof of vaccination.
• Must have reliable transportation.

Responsibilities

• Conducting patrols.
• Monitoring access points.
• Responding to emergencies and security incidents.
• Documenting all incidents.
• Enforce policies and procedures.
• Assist with conflict resolution and de-escalation when needed.
• Provide exceptional customer service to all people, facilities, and assets.

Skills

Patrols

Access monitoring

Emergency response

Documentation

Customer service

Conflict de-escalation

Foot patrols

Job description

Job Description And Responsibilities

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998,Sunstates Securityhas built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVPby Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on a Inc. 5000list of America’s fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

HIRING IMMEDIATELY

Sunstates Security is hiring Flex Unarmed Security Officers in the XXXX area. All days and shifts are available! These positions offer a pay rate $XX.XX/hr, with weekly pay.

Job Requirements

• Conducting patrols.
• Monitoring access points.
• Responding to emergencies and security incidents.
• Documenting all incidents.
• Enforce policies and procedures.
• Assist with conflict resolution and de-escalation when needed.
• Provide exceptional customer service to all people, facilities, and assets.

Requirements

• Must have availability to work all days and shifts (including weekends and holidays).
• Excellent customer service skills.
• Security, military, and/or law enforcement experience is preferred.
• 1+ years of customer service experience.
• Must be able to conduct foot patrols.
• Strong report writing and documentation skills.
• Willing to receive any required vaccinations, and or provide proof of vaccination
• Must have reliable transportation.

Flex Officer Explanation

The Flex Officer position is crucial to our company’s operational and financial success. The flex officer provides trained, competent support by working shifts which become open due to illness, call-offs, weather, vacation, or other causes. This enables Sunstates to provide continual, uninterrupted service to our customers, while also protecting the health and work balance of our personnel.

Scheduling Expectations

The Scheduling Parameters And Expectations For a Flex Officer Are Different From Those Of An Employee Assigned To a Fixed Post. As a Flex:

• You will be trained at various posts and /or facilities based on operational need. While you may work at a specific post or location for several weeks due to need, this will not be a permanent assignment.
• Your schedule (shifts, days off, hours per week, etc.) will vary based on operational need.
• You will be assigned to, or offered the opportunity to accept, shifts as they become available due to staffing needs.
• Some of your shifts will be scheduled in advance and posted with the new week’s schedule. Sometimes you will be called with short notice and asked to come in to cover for someone who is unable to work their shift.
• You are expected to work any shift for which you are scheduled in advance which falls within the availability described on this sheet. If you know you will be unavailable on an upcoming date or time that would normally fall within your availability described on this sheet, you must communicate this with your supervisor, so they know not to schedule you.

For short-notice call-ins, you are expected to work at least 80% of the shifts for which you are called. If you refuse more than 20% of shifts for which you are called in, this could negatively impact your employment status with the company.

A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.

Benefits

• Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental & vision benefits, employee referral bonuses, paid time off, premium holiday pay, tuition reimbursement, and more – available for qualified candidates!