Fleet Superintendent of Operations, Operations Officer IV

baltimorecity; Baltimore (MD); On-site; USD 90,000 - 144,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision insurance

Optional life insurance

AD&D

FSA

Wellness programs

Job summary

The City of Baltimore is seeking a Superintendent of Operations to provide executive leadership for the Fleet Management Division within the Department of General Services. You will drive standardized, data-driven maintenance operations with a focus on safety, uptime, and service quality.

You will supervise fleet maintenance, asset readiness, and workforce development, while improving processes, documentation, and performance across the division to support city-wide objectives and accountability.

Qualifications

• Education: Have a bachelor's degree in business administration, public administration, management or related field from an accredited college or university.
• Experience: Have eight (8) years of experience in professional-level administrative operations or technical work. Previous work lead experience may be required.
• Notes equivalencies: Have an equivalent combination of education and experience.
• Licenses, registrations and certifications: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver's permit may be required.

Responsibilities

• Fleet maintenance operations and asset readiness management.
• Oversee preventive and corrective maintenance, repair quality, and shop productivity.
• Ensure fleet operations are standardized, data-driven, and customer-focused.
• Lead workforce development, documentation, and continuous improvement initiatives.

Skills

Leadership experience

Project management

Public administration knowledge

Equivalencies recognized

Education

Bachelor's degree in business administration, public administration, management or related field

Tools

None

Job description

SALARY RANGE

$89,994.00 - $143,864.00 Annually

GET TO KNOW US

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

JOB SUMMARY

The Superintendent of Operations provides executive-level leadership, direction, and accountability for the maintenance and operational functions of the Department of General Services Fleet Management Division. The Superintendent is responsible for ensuring that Fleet Operations functions as a safe, standardized, disciplined, data-driven, and customer-focused maintenance organization.

The Superintendent has direct responsibility for fleet maintenance operations, asset readiness, preventive and corrective maintenance, repair quality, workforce performance, shop productivity, operational safety, emergency and roadside response, technician development, maintenance documentation, and continuous operational improvement.

The Superintendent is responsible for ensuring that Fleet Operations functions as a controlled operating system rather than a reactive repair environment, recognizing that standardization directly affects safety, vehicle uptime, cost control, scalability, service quality, and data integrity.

Positions in the Operations Officer series contribute to the effective management of an organizational unit e.g., section, division or agency by supervising and/or managing staff, problem solving as an individual contributor or project managing.

Positions in the Operations Officer series are differentiated based on the following factors: analytics, budget, communications, environmental factors, functional responsibilities, minimum qualifications, policy, relationship building, supervision given, and supervision received.

MINIMUM QUALIFICATIONS

On or before the date of filing the application, each candidate must:

• Education: Have a bachelor's degree in business administration, public administration, management or related field from an accredited college or university.
• Experience: Have eight (8) years of experience in professional-level administrative operations or technical work. Previous work lead experience may be required.
• Notes equivalencies: Have an equivalent combination of education and experience.
• Licenses, registrations and certifications: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver's permit may be required. Provisional driver's license or learner permits are not acceptable.

APPLICATION DEADLINE

12:00 AM on the closing date.

KNOWLEDGES, SKILLS, AND ABILITIES

• Knowledge of the principles and practices of public and business administration and management, including the process of planning, organizing, staffing, directing and controlling.
• Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.
• Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics.
• Knowledge of management practices and methods.
• Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects.
• Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.
• Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures.
• Ability to prepare and present reports or recommendations clearly and concisely.
• Ability to compile financial and operational data and to analyze charts and reports and statistical and budgetary statements.
• Ability to coordinate the activities of various organizational units.
• Ability to plan, organize and direct the work of others.
• Ability to research and write complex narrative and statistical reports.
• Ability to speak and testify effectively before governmental and legal bodies and commissions, the media and community and business groups.
• Ability to establish and maintain effect