Fleet Solutions Service Advisor

Caliber Collision; Phoenix (AZ); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Weekly pay

Paid vacation/holidays

I-CAR certifications

Career growth

Job summary

Caliber Collision in Phoenix is seeking a Collision Estimator to write estimates, review processes, and manage in-take and final paperwork before vehicle delivery. The role covers total loss administration and ongoing status updates to customers, all while following Caliber safety rules and company standards.

The position requires 2+ years of collision estimating experience, a valid driver's license, and a Motor Vehicle Physical Damage Appraisers License, with sales experience a plus.

Qualifications

• 2+ years of collision estimating experience; sales experience preferred.
• Must be 21 years of age or older.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.
• Must possess a Motor Vehicle Physical Damage Appraisers License.

Responsibilities

• Write vehicle estimates and conduct process reviews.
• Check in customer vehicles and complete final customer paperwork prior to delivery.
• Finalize total loss administration and provide post repair status updates to customers.
• Ensure compliance with Caliber safety rules, guidelines and company standards.

Skills

Collision estimating

Sales orientation

Prioritize tasks

Strong communication

Education

MVPD Appraisers License

Tools

CCC1

Job description

Service Center

Fleet - Phoenix

JOB SUMMARY

Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork prior to vehicle delivery (DRP, final invoice), finalizing total loss administration and providing post repair plan communication including all vehicle status updates to customers while complying with all Caliber safety rules, guidelines and company standards.

BENEFITS OF JOINING THE CALIBER FAMILY

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• Paid Vacation & Holidays – Can begin accruing day 1
• Paid Skilled Trainings and Certifications – I-CAR
• Career growth opportunities – we promote from within!

REQUIREMENTS

• 2+ years of collision estimating experience; sales experience preferred
• Must be 21 years of age or older
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy
• Must possess a Motor Vehicle Physical Damage Appraisers License

ABILITIES/SKILLS/KNOWLEDGE

• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
• Must have prior experience with CCC1 or similar estimating software
• You have an advance understanding and knowledge of the repair process/procedures
• Strong sales orientation
• Be able to understand instructions – written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment

Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 30,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day.

By joining Caliber , you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.