Fleet Quality & Compliance Coordinator

Connect-Force; Lansing (IL); On-site; USD 39,000 - 65,000; Full time

Job summary

Connect-Force seeks a Fleet Quality & Compliance Coordinator to ensure safety, quality, and customer satisfaction in daily transport operations in Hammond, Indiana. You will inspect loading practices, work with drivers, and conduct field audits to uphold DOT/FMCSA standards and company procedures.

Join a team that emphasizes collaboration, accountability, and continuous improvement while contributing to safer, more efficient transportation operations.

Qualifications

• One year of experience in transportation, trucking, fleet operations, quality control, or related field.
• Familiarity with DOT and FMCSA regulations desirable.
• Experience with vehicle inspections and loading safety.
• Strong communication and organization skills.
• College degree or equivalent work experience.

Responsibilities

• Monitor loading/unloading operations for safety and damage prevention.
• Guide drivers on quality and safety expectations.
• Conduct field inspections and audits for regulatory compliance.
• Identify and address potential quality or safety issues.
• Review loading practices and equipment conditions.
• Complete inspection reports and communicate results to management.
• Suggest process improvements to reduce vehicle damage and improve quality.
• Collaborate with drivers, operations, customers, and leadership to resolve issues.

Skills

Quality control

DOT/FMCSA knowledge

Vehicle inspections

Communication

Detail orientation

Microsoft Office

Education

College degree or equivalent

Tools

Microsoft Office

Job description

Fleet Quality & Compliance Coordinator

Location: Hammond, IN
Job Type: Full-Time | On-Site
Compensation: $50,000–$65,000 Annually (Estimated Market Range)

Looking for a Career Where Your Attention to Detail Makes a Difference?

Are you someone who takes pride in doing things the right way? Do you enjoy working with people, solving problems, and making sure operations run safely and efficiently?

We're partnering with an established leader in the transportation and automotive logistics industry that's looking to add a motivated Fleet Quality & Compliance Coordinator to its team in Hammond, Indiana!

This is an exciting opportunity for someone who enjoys being involved in daily operations, working directly with transportation professionals, and playing an important role in maintaining high standards of safety, quality, and customer satisfaction.

You'll be joining an experienced team where your observations, recommendations, and contributions can make a real difference.

If you're looking for a position that offers variety, responsibility, and the opportunity to grow your career in transportation operations, this could be a great fit!

What You’ll Be Doing

• Make Quality a Priority: Monitor vehicle loading and unloading operations to ensure safe handling, proper securement, and damage prevention.

• Work Directly With Drivers: Build positive relationships with professional transportation operators while providing guidance on quality and safety expectations.

• Keep Operations Compliant: Conduct field inspections and audits to ensure transportation activities follow customer requirements, company procedures, and applicable regulations.

• Identify Problems Before They Happen: Recognize potential quality or safety concerns and work with drivers and operations teams to correct them.

• Support Safe Transportation: Review loading practices, equipment conditions, and pre-trip inspection procedures.

• Document Your Findings: Complete inspection reports, maintain accurate records, and communicate results to management.

• Help Improve Processes: Identify opportunities to improve operational efficiency, reduce vehicle damage, and strengthen overall quality standards.

• Collaborate With the Team: Work closely with drivers, operations personnel, customers, and leadership to resolve issues and maintain service expectations.

What We’re Looking For

We're looking for a dependable, detail-oriented professional who enjoys being hands-on, communicating with others, and taking ownership of their work.

Ideal qualifications include:

• At least one year of experience in transportation, trucking, fleet operations, quality control, or a related field is preferred.

• Familiarity with DOT and FMCSA regulations is highly desirable.

• Experience with vehicle inspections, transportation safety, cargo securement, or loading and unloading operations is a plus.

• Strong communication and relationship-building skills.

• Excellent attention to detail and the ability to identify potential issues.

• Comfortable working in a fast-paced, operational environment.

• Ability to make sound decisions and solve problems independently.

• Proficiency with Microsoft Office, including Excel, Word, and Outlook.

• Strong documentation, reporting, and organizational skills.

• College degree or equivalent relevant work experience.

• Willingness to travel occasionally to customer or operational sites.

Why You’ll Want to Join This Team

Stability With Opportunities for Growth

Join an established organization in an essential industry where you'll have the opportunity to develop your skills, expand your industry knowledge, and build a long-term career.

A Collaborative, Team-Oriented Environment

Become part of a team that values communication, accountability, and working together to solve challenges.

More Than Just a Desk Job

This position offers a combination of hands‑on field involvement, problem‑solving, and communication with transportation professionals.

Your Work Makes a Real Impact

You’ll play an important role in protecting customer vehicles, improving transportation quality, and helping ensure operations run safely and efficiently.

Professional Development

Gain valuable exposure to fleet operations, transportation compliance, quality management, and process improvement while developing skills that can support future career advancement.

Competitive Benefits Package

Eligible full-time employees have access to a comprehensive benefits package, including:

• Medical, dental, and vision insurance

• 401(k) with company match

• Paid time off and paid holidays

• Company‑paid life insurance and disability coverage

• Employee assistance and wellness programs

• Additional employee discount opportunities

Schedule & Work Environment

This is a full-time, on‑site opportunity based in Hammond, Indiana.

The position involves working directly with transportation personnel and monitoring daily vehicle‑handling operations. Occasional travel to customer locations and other operational sites may be required.

This is a confidential search being conducted on behalf of an established organization in the transportation and logistics industry. Additional company details will be shared with qualified candidates during the recruitment process.