Fleet Operations Process Manager (Onsite)

globalhr; East Hartford (CT); On-site; USD 132,000 - 252,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible spending accounts

Paid time off

Holidays

Employee Scholar Program

Parental leave

Flexible work schedules

Job summary

RTX is seeking a seasoned program management professional to align stakeholders within Commercial Engines and drive the Fleet Management Tool (FMT) governance and reporting. You will lead process improvements, deliver standard FMT reports, and partner with digital teams to enhance tool functionality.

The role requires experience in fleet management, strong Excel/data skills, and the ability to influence cross-functional teams.

Qualifications

• A Bachelor's Degree and 10 years of experience as listed; OR an Advanced Degree and 7 years of experience as listed
• Experience in program management, airline customer support or fleet management
• Intermediate user of MS Office with focus on Excel for the purpose of data analysis and reporting

Responsibilities

• Ensure ongoing alignment with key stakeholders (the Customer Focal Teams - CFT) across Commercial Engines.
• Drive consistency and discipline in the use of the Fleet Management Tool (FMT).
• Own the FMT business process and accuracy Control Tower metric.
• Lead the FMT Governance Council to provide process guidance to the CFTs.
• Support the Fleet Operation Managers with providing standard FMT Power BI Reports.
• Work with the Digital Tool team to enhance the FMT based on user feedback.
• Create and maintain Standard Work the FMT Playbook, all FMT processes and reports.
• Analyze field reported data in conjunction with FMT to support communicating fleet health status in IPMT
• Lead and/or support process improvement activities related to the fleet health data reporting and management
• Support financial analysis activities by analyzing field data via and FMT
• Support aircraft on ground (AOG) mitigation optimization initiative

Skills

MS Office

Data analysis

Program management

Airline customer support

Fleet management

Education

Bachelor's Degree

Advanced Degree

Tools

MS Dynamics

Power BI

Fleet Management Tool (FMT)

Job description

Date Posted:

2026-09-24

Country:

United States of America

Location:

US-CT-EAST HARTFORD-OBG ~ 400 Main St ~ BLDG OBG

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whiteyy is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

• Ensure ongoing alignment with key stakeholders (the Customer Focal Teams - CFT) across Commercial Engines.
• Drive consistency and discipline in the use of the Fleet Management Tool (FMT).
• Own the FMT business process and accuracy Control Tower metric.
• Lead the FMT Governance Council to provide process guidance to the CFTs.
• Support the Fleet Operation Managers with providing standard FMT Power BI Reports.
• Work with the Digital Tool team to enhance the FMT based on user feedback.
• Create and maintain Standard Work the FMT Playbook, all FMT processes and reports.
• Analyze field reported data in conjunction with FMT to support communicating fleet health status in IPMT
• Lead and/or support process improvement activities related to the fleet health data reporting and management
• Support financial analysis activities by analyzing field data via and FMT
• Support aircraft on ground (AOG) mitigation optimization initiative

Qualifications You Must Have:

• A Bachelor's Degree and 10 years of experience as listed; OR an Advanced Degree and 7 years of experience as listed
• Experience in program management, airline customer support or fleet management
• Intermediate user of MS Office with focus on Excel for the purpose of data analysis and reporting.

Qualifications We Prefer:

• Expert knowledge of market with the ability to identify best practices and how to best utilize within the department.
• Knowledge of P&W Commercial Engines.
• Experience using MS Dynamics and PowerBI applications
• Influential leadership experience to drive business results

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attendselect steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.