Fleet Operations Manager, Data Center Infrastructure

Meta; Kuna (ID); Presencial; USD 163.000 - 238.000; Jornada completa

Descripción de la vacante

Meta in the United States is seeking a Fleet Operations Manager to lead a geographically dispersed data center fleet. You will manage a team responsible for server hardware maintenance, incidents, and performance across sites, setting goals and driving operational outcomes in a large-scale distributed environment.

The role requires deep knowledge of data center infrastructure, Linux/automation, and analytics, with a proven ability to mentor engineers, manage projects and vendors, and communicate

Formación

• BS, BA or BEng in a technical field or commensurate experience
• Ability to travel up to 30% is required
• Experience participating in or leading technical projects related to areas such as process improvement, technology and/or automation, including bringing in additional expertise as needed
• 5+ years of experience managing teams of technical resources, including people and performance management responsibilities
• Understanding of data center infrastructure and/or operations, including power, cooling and/or network systems
• structured cabling
• and management of projects, incidents and vendors
• Experience using data and metrics to drive decision-making
• Ability to influence effectively, working on cross-functional teams to advance the needs of the company and adapting teams to meet these needs
• 10+ years of experience in data center engineering or infrastructure operations, working with cross-functional teams
• Ability to communicate effectively, in a clear and concise manner, appropriately tailoring messages to the audience

Responsabilidades

• Build and lead a geographically dispersed, high-performing data center operations team, developing both the technical capabilities and leadership qualities of engineers
• Establish and manage a Data Center Operations Team accountable for the maintenance and operation of server hardware and supporting infrastructure at scale
• Become a technical expert in Meta's infrastructure, including platforms, tools, systems, architecture, workflows, and performance
• Provide strategic direction, guidance, and support for site and fleet-level operations
• Analyze and drive continuous improvement in the engineering and operational performance of our data centers
• Employ data analytics to identify inefficiencies, opportunities, exceptions and correlations in a complex, highly interconnected, technical environment. Enable rapid and effective problem solving, along with proactive identification and mitigation of risks and issues
• Collaborate with cross-functional partner teams to ensure fleet health and maintain targeted capacity levels, resulting in optimized operations, minimized downtime and seamless scalability
• Evolve and optimize processes in a globally consistent way to allow Meta to scale and grow effectively
• Support and mentor engineers in their day-to-day work, as well as in finding opportunities to develop and grow based on their areas of strength and interest
• Foster team practices centered on ownership, innovation, collaboration, accountability, continuous improvement and safety
• Conduct performance management for a technical engineering team, providing clear expectations and goals
• Assume the role of incident manager during large-scale, site-wide, and region-wide production-impacting events, as the primary point of contact for your site. This requires working cross-functionally to scope problems, mitigate risks, affect fixes, and communicate the nature, status and resolution plan for incidents
• Support and contribute thought leadership to the development and implementation of business practices, processes and automated tooling
• Develop deep knowledge and ownership of a hyper-scale computing fleet through the use of data analysis to identify trends and systemic issues and opportunities
• reporting out globally and sharing with peers as appropriate

Conocimientos

Team leadership

Data center operations

Project management

Data analytics

Linux/OS automation

Communication

Vendor management

Incident management

Cross-functional collaboration

Educación

BS/BA in a technical field

Herramientas

Linux

Automation tools

Descripción del empleo

Summary

Meta is seeking a forward-thinking, experienced individual to join the Data Center Fleet Operations team. The Fleet Operations Manager is accountable for managing and leading a geographically dispersed team, delivering SLA/KPI’s related to production server hardware, resolution of systemic technical issues, and repairs throughout the assigned geographic region of data centers. The ideal candidate is an IT professional with demonstrated experience leading teams, including setting goals, managing performance, and driving operational outcomes and experience in Server Hardware, Project Management, Quality Management, Data Analytics, Networks, OS repair, Linux and Automation, ideally in a datacenter environment. The role requires an extensive understanding of managing servers in a large-scale distributed environment.

Required Skills

Fleet Operations Manager, Data Center Infrastructure Responsibilities:

1. Build and lead a geographically dispersed, high-performing data center operations team, developing both the technical capabilities and leadership qualities of engineers
2. Establish and manage a Data Center Operations Team accountable for the maintenance and operation of server hardware and supporting infrastructure at scale
3. Become a technical expert in Meta's infrastructure, including platforms, tools, systems, architecture, workflows, and performance
4. Provide strategic direction, guidance, and support for site and fleet-level operations
5. Analyze and drive continuous improvement in the engineering and operational performance of our data centers
6. Employ data analytics to identify inefficiencies, opportunities, exceptions and correlations in a complex, highly interconnected, technical environment. Enable rapid and effective problem solving, along with proactive identification and mitigation of risks and issues
7. Collaborate with cross-functional partner teams to ensure fleet health and maintain targeted capacity levels, resulting in optimized operations, minimized downtime and seamless scalability
8. Evolve and optimize processes in a globally consistent way to allow Meta to scale and grow effectively
9. Support and mentor engineers in their day-to-day work, as well as in finding opportunities to develop and grow based on their areas of strength and interest
10. Foster team practices centered on ownership, innovation, collaboration, accountability, continuous improvement and safety
11. Conduct performance management for a technical engineering team, providing clear expectations and goals
12. Assume the role of incident manager during large-scale, site-wide, and region-wide production-impacting events, as the primary point of contact for your site. This requires working cross-functionally to scope problems, mitigate risks, affect fixes, and communicate the nature, status and resolution plan for incidents
13. Support and contribute thought leadership to the development and implementation of business practices, processes and automated tooling
14. Develop deep knowledge and ownership of a hyper-scale computing fleet through the use of data analysis to identify trends and systemic issues and opportunities
15. reporting out globally and sharing with peers as appropriate

Minimum Qualifications

1. BS, BA or BEng in a technical field or commensurate experience
2. Ability to travel up to 30% is required
3. Experience participating in or leading technical projects related to areas such as process improvement, technology and/or automation, including bringing in additional expertise as needed
4. 5+ years of experience managing teams of technical resources, including people and performance management responsibilities
5. Understanding of data center infrastructure and/or operations, including power, cooling and/or network systems
6. structured cabling
7. and management of projects, incidents and vendors
8. Experience using data and metrics to drive decision-making
9. Ability to influence effectively, working on cross-functional teams to advance the needs of the company and adapting teams to meet these needs
10. 10+ years of experience in data center engineering or infrastructure operations, working with cross-functional teams
11. Ability to communicate effectively, in a clear and concise manner, appropriately tailoring messages to the audience

Preferred Qualifications

1. Experience with large-scale AI implementations and the use of AI to drive automation
2. Experience in large-scale data center hardware deployments and building scalable infrastructure
3. Experience leading technical resources using Linux or an equivalent OS to support hardware systems in a complex IT environment
4. Six Sigma knowledge/certification
5. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
6. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
7. Knowledge of the interdependencies of data center functions and technologies, including electrical, cooling, structured cabling, security and network
8. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Public Compensation

$163,000/year to $238,000/year + bonus + equity + benefits

Industry

Internet

Equal Opportunity

Meta is proud to be an Equal Employment Opportunity and Affhinative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].