Fleet Operations Management Trainee

059 Ryder Truck Rental, Inc. (Employer-Payroll); Eagan (MN); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Full benefits package

401k employer match

Discount on shares

Job summary

Ryder System, Inc. in Eagan, MN is seeking an Operations Management Trainee. You will support customer relations, coordinate with rentals, and collaborate with Sales to grow business while controlling running costs and maintenance overheads.

The role requires a Bachelor's degree and offers full-time employment with a comprehensive benefits package, 401(k) match, and opportunities for advancement within a large, recognized organization.

Qualifications

• Bachelor's Degree required.
• 1 year or more in customer service with issue resolution experience preferred.
• Strong PC knowledge including spreadsheet and word processing software packages.
• Basic understanding of business finance, controls and metrics.

Responsibilities

• Manage customer relationships and provide proactive customer interface and issue resolution.
• Coordinate with the rental department to maximize vehicle utilization.
• Partner with Sales for calls on new business and customer satisfaction.
• Manage running costs and maintenance overheads.
• Ensure policy and processes are followed to optimize costs and maintenance.

Skills

Customer service

PC skills

Communication

Detail oriented

Time management

Education

Bachelor's degree

Tools

Excel

Word

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: At Ryder, our most important competitive advantage is our people. As an Operations Management Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.

Shop Location: Eagan, MN 55121

Schedule: Monday - Friday 1st Shift

Annual Salary – Paid Weekly *Bachelor’s Degree Required*

Competitive pay & fast growth, full benefits package, 401k employer match, and a discount on shares.

Ryder’s most recently been named “Top Company for Women to Work for in Transportation” by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their “Supplier Environmental Excellence Award" https://www.youtube.com/watch?v=usBbl6L1V6E https://www.youtube.com/watch?v=b24PFgxvVS0

Essential Functions

Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.

Coordinate with the rental department to ensure maximum utilization without compromising lease customers.

Partner with Sales staff on customer calls for new business and increased customer satisfaction.

Manage running costs and maintenance overheads.

Ensure policy and processes are followed to optimize running costs and maintenance overhead.

Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.

Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Additional Responsibilities

• Relocation within the business unit at the conclusion of the training program is required.
• Performs other duties as assigned.

Skills and Abilities

• Detail oriented with excellent follow-up practices, Required.
• Strong verbal and written communication skills, Required.
• Instills commitment to organizational goals, Required.
• Capable of multi-tasking, highly organized, with excellent time management skills
• Able to prioritize work, Required.
• Flexibility to operate and self-driven to excel in a fast-paced environment, Required.
• Strong mechanical skills, Required.
• Effective interpersonal skills Excellent influencing skills, Required.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)., Required.
• Ability to work independently and as a member of a team, Required.

Qualifications

• Bachelor's Degree, Required.
• 1 year or more in customer service with issues resolution experience, Preferred.
• Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.
• Basic understanding of Business Finance, controls and metrics Beginner, Required.

Job Category

Operations and Support

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

Compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Pay Type: Salaried Minimum Pay Range: $55,000 Maximum Pay Range: $55,000

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants: Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

Explore our current opportunities and discover how you can build a rewarding career with a company committed to innovation, safety, and success.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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