Fleet Operations Lead, Production & Reliability

Cerebras Systems; Sunnyvale (CA); On-site; USD 180,000 - 280,000; Full time

Job summary

Cerebras Systems is building and operating some of the world's most advanced AI infrastructure. As our production footprint expands, we need a scalable operating model that provides visibility into fleet health, rapid production response, and safe return-to-service.

We seek a Senior Manager, Production & Fleet Operations to lead day-to-day management of Cerebras-managed production infrastructure, coordinate across SiteOps, Reliability, Service Ops, and Engineering, and drive automation to

Qualifications

• 8+ years in infrastructure or fleet operations.
• 3+ years leading technical operations teams.
• Experience operating complex, highly available production infrastructure.
• Strong monitoring, telemetry, incident response, and service restoration.
• Experience coordinating work between centralized and onsite teams.
• Strong troubleshooting and operational judgment.
• Ability to establish repeatable processes in fast-changing environments.
• Strong cross-functional leadership and communication.
• Focus on automation and reduction of operational toil.

Responsibilities

• Own day-to-day operational health of Cerebras-managed production infrastructure.
• Establish consistent operational processes across clusters, sites, and operating environments.
• Maintain clear visibility into production state, degradation, outages, maintenance, and infrastructure availability.
• Establish fleet monitoring, alert response, triage, escalation, and restoration processes.
• Develop appropriate 24x7 operational coverage as fleet requirements evolve.
• Establish clear ownership of production issues from detection through restoration.
• Develop and mature the Cerebras Fleet Operations/NOC capability.
• Establish standards for monitoring, telemetry, alerting, dashboards, and fleet-health reporting.
• Develop shift, handoff, escalation, and on-call operating procedures.
• Ensure operators have the tooling, runbooks, procedures, and access required to safely operate production infrastructure.
• Partner with Service Ops & Enablement to develop operator competency and training requirements.
• Drive standardization across geographically distributed infrastructure.
• Determine when physical intervention is required.
• Dispatch and prioritize SiteOps/DC Ops activities based on production impact.
• Provide clear diagnostic information and execution procedures.
• Coordinate troubleshooting between centralized Operations and onsite technicians.
• Validate successful recovery following physical intervention.
• Authorize return-to-service from an operational perspective.
• Analyze recurring physical interventions and identify opportunities for improved diagnostics, procedures, serviceability, or automation.
• Establish operational governance for maintenance activities affecting production infrastructure.
• Coordinate planned maintenance across Central Ops, SiteOps, customers, Engineering, and infrastructure partners.
• Ensure production changes have appropriate validation, execution, and rollback procedures.
• Maintain clear maintenance windows and communication mechanisms.
• Measure and reduce production impact associated with planned maintenance.
• Identify high-frequency and high-toil operational activities suitable for automation.
• Partner with Operations Strategy, Automation & Performance to prioritize automation opportunities.
• Provide operational requirements and acceptance criteria to Software/Engineering teams implementing automation.
• Increase automated detection, diagnosis, remediation, and validation where appropriate.
• Reduce unnecessary Engineering involvement in repeatable operational activities.

Skills

8+ years infra ops

3+ years team leadership

production infra experience

monitoring/telemetry

incident response

automation focus

cross-functional leadership

operational judgment

repeatable processes

Job description

Cerebras Systems is building and operating some of the world's most advanced AI infrastructure. As our production footprint expands, we need a scalable operating model that provides visibility into fleet health, rapid production response, and safe return-to-service.

We seek a Senior Manager, Production & Fleet Operations to lead day-to-day management of Cerebras-managed production infrastructure, coordinate across SiteOps, Reliability, Service Ops, and Engineering, and drive automation to