Fleet Manager

World Group; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Life, AD&D, & Disability insurance

Employee Assistance Program

401(k) plan with up to 6% company match

Paid Time Off

Tuition assistance

Bonus Eligibility

Job summary

World Group is seeking a Fleet Manager for their Cincinnati terminal, focusing on supporting drivers and ensuring optimal operations. The role involves supervising contractors, ensuring delivery compliance, and fostering strong customer relationships.

The ideal candidate should have 2-5 years in intermodal transportation and possess strong communication and leadership skills, with knowledge of DOT regulations. Competitive compensation and benefits, including a 401(k) plan, are offered.

Qualifications

• 2-5 years of intermodal/container transportation experience.
• Working knowledge of DOT regulations.
• Exemplary customer service and interpersonal skills.

Responsibilities

• Provide leadership and supervise fleet of owner-operators.
• Monitor delivery performance and fleet compliance.
• Negotiate rates with contractors.

Skills

Intermodal/container transportation experience

Knowledge of DOT regulations

Customer service skills

Communication skills

Dispatch skills (TMS experience)

Computer skills (MS Outlook, Excel, Teams, Word)

Education

2-5 years of experience in relevant field

Job description

ContainerPort Group, a World Group company, is currently looking for a dedicated, driven person to join our family as a Fleet Manager for our new growing terminal in Cincinnati, OH!

The Fleet Manager is the direct link between our drivers and customers and must build trusting relationships with our drivers and fully support them in day-to-day operations. In addition, the Fleet Manager will be responsible for keeping their fleet committed to shipments that safely maximize productivity and provide on-time service to the customers.

Duties and Responsibilities:

• Provide leadership and supervise our fleet of owner-operators (owner-operators are truck drivers who own their own truck and contract with ContainerPort Group to transport our customers’ freight)
• Monitor and ensure effective and efficient delivery performance, fleet profitability and compliance with regulations
• Assign equipment as needed
• Maximize efficiency and profitability of every delivery
• Oversee fair and equitable distribution of loads amongst contractors
• Plan and execute order of deliveries to create efficient load drop-offs and pick-ups
• Ability to accept and decline loads and coordinate with the Customer Success team
• Negotiate rates with contractors outside of the ICOA
• Develop lasting relationships with fleet of contractors to improve performance and encourage retention
• Resolve customer/terminal/rail disputes involving contractors
• Monitor contractor’s compliance and use discretion to take appropriate action related to the following: DOT and compliance regulations, controlled substance suspicion, hours of service, vehicle compliance
• Coordinate required training for fleet of contractors

Education and Experience:

• Alignment with ContainerPort Group’s purpose, brand promise and core values.
• 2-5 years of intermodal/container transportation experience
• Working knowledge of DOT regulations
• Experience working with fleet of contractors/owner operators
• Exemplary customer service and interpersonal skills.
• Excellent verbal and written communication skills with the ability to convey information to customers and owner-operators in a clear, focused, and concise manner.
• Strategic thinker who is comfortable in a fast-paced, always-on, deadline driven environment.
• Ability to effectively prioritize and accurately execute time sensitive tasks.
• Computerized dispatch skills (experience using TMS)
• Strong computer skills and experience using MS Outlook, Excel, Teams, and Word
• Competitive compensation
• Life, AD&D, & Disability insurance
• Employee Assistance Program
• 401(k) plan with up to 6% company match
• Paid Time Off
• Internal Mobility & professional development opportunities
• Tuition assistance
• Bonus Eligibility

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.