Fleet Maintenance Supervisor - 2nd Shift

North American Transportation Management Institute; Chicopee (MA); On-site; USD 67,000 - 89,000; Full time

Benefits offered by this job

Medical and dental insurance

Prescription drug card

401K and pension plans

Dependent care and medical spending

Life insurance for spouse and child

Employee referral bonus

Discounts with Penske partners

Training program for new supervisors

Job summary

Penske Truck Leasing/Transportation Solutions is seeking a Maintenance Supervisor in Chicopee, MA to coordinate and supervise diesel technicians, ensuring timely vehicle maintenance, quality repairs, and high customer satisfaction. The role emphasizes leadership, training, and daily shift management, with a focus on safety and cost control.

The ideal candidate has 3+ years of fleet maintenance leadership experience, a valid driver's license, and strong communication skills.

Qualifications

• Ability and desire to work in a positive, fast paced and high energy environment.
• 3-5 years fleet maintenance management experience preferred, or at least 3 years of team management in an environment with strong operational metrics.
• High School Diploma or equivalent required
• Associates or Tech School degree preferred
• Strong customer service and organizational skills required
• Valid Driver's License required
• Proficiency with computers including Microsoft Office and web based applications preferred
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel within the district (close geographical area)
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Responsibilities

• Prioritize and assign work to meet customers' needs
• Ensure quality, compliance, and safety of Penske's assets
• Control repair, inventory, and labor costs
• Meet and exceed customer satisfaction
• Coach and mentor technicians and CSRs
• Monitor associate work levels
• Facility management, assuring a clean and safe working environment
• Other duties and tasks as required by supervisor

Skills

Team management

Leadership

Customer service

Communication

Positive attitude

Education

High School Diploma or equivalent

Associates or Tech School degree preferred

Tools

Microsoft Office

Job description

Position Summary:

As a Penske Maintenance Supervisor you will use your excellent communication, organization, and multitasking skills to engage your diesel technicians, maintain good morale among your team, and keep your customers happy. Regular duties include coordinating, scheduling and auditing of vehicle maintenance repairs to include preventative, mechanical and electrical repair to tractors, trucks and trailers.

You will be involved in the hiring, training, and ongoing development of vehicle maintenance technicians to ensure that our highly skilled workforce is able to meet customer expectations.

Preferred candidates will have at least 3+ years in fleet vehicle maintenance experience overseeing technicians. Minimally qualified candidates have at least 3 years of team management in an environment with strong operational metrics. This is a great position to grow into a leadership role with Penske and you don't need to be a mechanic.

What we offer you:

Penske values the well-being of our employees and their families. That's why we offer competitive wages and a wide range of benefits, including medical and dental insurance, prescription drug card, 401K and pension plans, flexible dependent care and medical spending accounts, spouse and child life insurance, employee referral bonus, and discounts with Penske partners

All new maintenance supervisors at Penske are enrolled in a training program to provide you with critical job skills, including vehicle componentry and maintenance technology. The training focuses on service department management, effectively leading associates and customer engagement.

This position is located at the Penske facility located at 30 Fuller Road in Chicopee, MA.

This is a 2nd shift opportunity which supervises technicians that work Monday- Friday from 3:30 PM- 12:00 AM.

Major Responsibilities

• Prioritize and assign work to meet customers' needs
• Ensure quality, compliance, and safety of Penske's assets
• Control repair, inventory, and labor costs
• Meet and exceed customer satisfaction
• Coach and mentor technicians and CSRs
• Monitor associate work levels
• Facility management, assuring a clean and safe working environment
• Other duties and tasks as required by supervisor

Qualifications

• Ability and desire to work in a positive, fast paced and high energy environment
• 3-5 years fleet maintenance management experience preferred, or at least 3 years of team management in an environment with strong operational metrics.
• High School Diploma or equivalent required
• Associates or Tech School degree preferred
• Strong customer service and organizational skills required
• Valid Driver's License required
• Proficiency with computers including Microsoft Office and web based applications preferred
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel within the district (close geographical area)
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Pay: $67,000-$88,800/ annually

Benefits: Our excellent benefits plan keep associates and their families happy, healthy and secure. To learn more visit https://penske.jobs/benefits/

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Vehicle Maintenance Management/Supervisors

Job Function: Service Operations

Job Family: Operations

Address: 30 Fuller Rd.

Primary Location: US-MA-Chicopee

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2603265