Description
Under general supervision, the Fleet Maintenance Supervisor is responsible for the daily operation, supervision, and performance of the City’s fleet maintenance program. This position plans, organizes, directs and participates in the activities of fleet maintenance operations including preventive maintenance, repairs, inspections, inventory control, work order management, and fleet availability.
The Fleet Maintenance Supervisor provides leadership to fleet mechanics, ensures vehicles and equipment are maintained in a safe and reliable condition, and develops processes that improve accountability, efficiency, and customer service to City departments.
This position is responsible for managing the Fleet Maintenance Management System, monitoring key performance indicators (KPIs), ensuring accurate labor and parts tracking, coordinating repairs, and maintaining compliance with safety and regulatory requirements.
Examples of Duties
Fleet Operations Management
- Supervises and directs the activities of assigned staff; makes recommendations regarding hiring, discipline, or advancement of employees. Schedules employees, assigns work, and monitors progress; guides, trains and develops employees in the accomplishment of their duties and professional growth; evaluates performance.
- Supervises daily fleet shop operations including scheduling, assignments, workflow, and mechanics productivity.
- Performs hands-on diagnostic, repair and maintenance work on City vehicles and equipment as a working supervisor, including complex mechanical, electrical, diesel and hydraulic systems.
- Actively works on the shop floor performing mechanical repairs and assisting mechanics with difficult diagnoses and repairs to support shop productivity, minimize downtime and maintain fleet availability.
- Assigns work orders based on priority, skill level, workload, and equipment availability.
- Ensures repairs are completed safely, efficiently, and according to established procedures.
- Maintains fleet availability by minimizing downtime and improving repair turnaround times.
- Coordinates emergency repairs, breakdown response, and critical equipment needs.
- Ensures work orders and repairs are handled in an equitable manner across all departments and the organization.
- Maintains a productive work environment that supports efficient operations and high team performance.
Fleet Maintenance Management System
- Maintains accurate fleet records through fleet software including:
- Work orders
- Preventive maintenance schedules
- Vehicle history
- Parts usage
- Labor hours
- Inspection records
- Repair documentation
- Reviews and approves completed work orders for accuracy and completeness.
- Ensures mechanics properly document diagnosis, repairs performed, parts used, and labor hours.
- Utilizes fleet data to identify trends, recurring failures, and opportunities for improvement.
Preventive Maintenance (PM) Program
- Develops, manages, and monitors preventive maintenance schedules for City vehicles and equipment.
- Ensures PM services are completed according to mileage, hours, manufacturer recommendations, and City standards.
- Reviews PM inspection results and identifies repair needs.
- Tracks PM compliance percentage and develops corrective actions when needed.
- Provides daily direction and coaching to fleet mechanics.
- Establishes expectations for:
- Quality workmanship
- Safety
- Productivity
- Housekeeping
- Documentation
- Customer service
- Performing inspections of completed repairs
- Assisting with troubleshooting complex mechanical and electrical issues
Parts and Inventory Management
- Oversees parts purchasing, inventory control, and vendor coordination.
- Ensures proper parts documentation through work orders.
- Monitors inventory levels and establishes reorder points.
- Reviews parts usage and identifies cost-saving opportunities.
- Coordinates outside vendor repairs when necessary.
- Assists with researching, developing, and monitoring the unit budget.
Safety and Compliance
- Ensures fleet operations follow all City safety policies and procedures.
- Promotes a safety-first culture within the fleet shop.
- Ensures proper completion and review of Daily Vehicle Inspection Reports (DVIR).
- Identifies safety-critical repairs requiring immediate attention.
- Maintains compliance with applicable regulations and industry standards.
Customer Service / Department Coordination
- Serves as the primary fleet maintenance contact for City departments.
- Communicates vehicle status, repair timelines, and return-to-service updates.
- Works with department supervisors to prioritize fleet needs.
- Provides recommendations regarding replacement, repair, and life-cycle decisions.
- Assesses and resolves problems, issues and concerns pertaining to daily operations.
Facility and Shop Management
- Maintains organized and efficient fleet shop operations.
- Ensures proper housekeeping, tool accountability, and safe work areas.
- Maintains shop equipment, tools, and service areas.
- Supports continuous improvement initiatives.
- Performs other duties as assigned.
Typical Qualifications
- High school diploma or GED. Associate degree or technical leadership experience in Automotive Technology, Diesel Technology, or related field highly desirable.
- Five (5) years of experience in automotive, diesel, heavy equipment repair, or fleet maintenance.
- Possession of or the ability to obtain a valid Florida driver's license with a safe driving record within 30 days of employment.
- Experience using fleet management software.
- Poss