Fleet Dispatch Manager

Darigold; Spokane (WA); On-site; USD 81,000 - 112,000; Full time

Benefits offered by this job

401K

Medical, dental & vision

Life & disability coverage

Flexible time off

Parental leave

Education assistance

Employee assistance program

Matching donations

Dairy products access

Job summary

Darigold in Spokane, WA is seeking a proactive Fleet Dispatch Manager to oversee driver supervision, scheduling, dispatch, and payroll tasks, ensuring safety and compliance with DOT/state regulations.

You will coordinate loads, maintain equipment maintenance, monitor performance, and foster strong relationships with drivers and customers, with weekend on-call duties in a 24/7 operation.

Qualifications

• Understanding of domestic and international distribution laws, including DOT requirements.
• Strong written and verbal communication at all levels.
• Problem solving and project management skills.
• Strong geographical knowledge.
• Excellent organizational and time-management abilities.
• Proficiency with Microsoft Office Suite, including Excel.
• 3+ years in inbound/outbound logistics in food/beverage or transport.
• 3+ years in fleet management and routing with DOT/safety compliance.
• Experience using a Transportation Management System (TMS) or ability to learn.

Responsibilities

• Provide leadership and supervision for fleet drivers and staff.
• Motivate, train, and communicate to ensure safety, reliability, service and quality.
• Ensure all loads are delivered on time.
• Investigate and resolve complaints and questions.
• Enforce rules and apply policies fairly and consistently.
• Build strong relationships with employees and customers.
• Be the first point of contact for our professional drivers.
• Ensure drivers have tools to perform safely and on time.
• Ensure hours-of-service, DOT/state regulations and safety policies are followed.
• Audit DOT paper logs or E-Logs and schedule maintenance inspections.
• Schedule and oversee PM/BIT inspections and equipment maintenance.
• Stay compliant with safety policies and on-call weekends as required.

Skills

Communication skills

Problem solving

Project management

Geographical knowledge

Organizational skills

Time management

Microsoft Office Suite

Excel

DOT compliance

Fleet management

Routing experience

TMS experience

Logistics coordination

Education

High school diploma or GED

Bachelor’s degree in Supply Chain or related field

Tools

Transportation Management System (TMS)

Oracle Transportation Management (OTM)

Job description

Darigold is seeking a proactive, skilled Fleet Dispatch Manager to join the team in Spokane, WA. The Fleet Manager is responsible for customer and driver satisfaction within the assigned location while meeting company goals for Safety & Compliance, Customer Service, and annual objectives. The Fleet Manager requires excellent customer relations and communication skills. The Site Fleet Manager is responsible for but not limited to scheduling drivers, dispatching, administrative tasks such as payroll, PO issuance, scheduling equipment maintenance. The Fleet Manager will monitor driver performance ensuring company policies including state, federal and DOT laws and regulations are in compliance. This position will be working weekends as a requirement with weekend schedule adjustments as tenure increases.

What You Will Do

• Provide leadership and supervision for the Fleet drivers and associated personnel. Effectively motivate, train, and communicate with their assigned teams to assure superior levels of safety, reliability, service, and quality. Ensure individual and team levels of performance meet or exceed goals and expectations.
• Focus on Safety, Service, Cost, Professionalism and Respect.
• Ensure that all loads are delivered on time.
• Investigate and resolve all complaints, questions, and problems.
• Enforce rules and apply policies fairly and consistently.
• Build a strong work relationship with employees and customers.
• Fleet Managers are the first point of contact for our professional drivers.
• Fleet Managers ensure our drivers have all the necessary tools to perform their job safely and on-time.
• Ensure all company safety policies are understood and enforced.
• Assist with safety training through safety bulletins and monthly tailgate meetings.
• Assist with Monthly IIPP Yard and Office Safety Checklists and report them to the Site Manager.
• Ensure that all Hours-of-Service regulations, DOT / State regulations, and company safety policies are adhered to.
• Ensure DOT Paper-logs and/or E-Logs are audited and correct.
• Ensure all assigned tractor and trailers are PM/BIT inspected with in timelines.
• Ensure that all assigned equipment is current on preventative maintenance.
• Report and record all collisions, injuries, and equipment damages on the safety register in a timely manner.
• Ensure all preventable damages are charged to the responsible party.
• Daily audit of all fuel purchases.
• Must be able to work variable hours and weekends for this 24/7/365 operation. The schedule is Sunday through Thursday, with responsibility to be on call during off shift hours as necessary.

What You Will Bring

• An understanding of laws and requirements related to domestic and international distribution of food products as well as associated domestic D.O.T. and international export transportation requirements is essential.
• Strong written and verbal communication skills at all levels
• Must possess strong problem solving & project management skills
• Strong geographical knowledge
• Excellent organizational, attention to detail and time management skills
• Proficiency with Microsoft Office Suite; to include Excel
• High school diploma or GED
• Bachelor’s degree in Supply Chain or other closely related field, preferred
• 3+ years of experience managing in/outbound logistics in the food & beverage and or transportation industry
• 3+ years of experience in fleet management and routing, including DOT and safety compliance.
• Experience using a Transportation Management System (TMS) or ability to adapt & learn new technology, OTM preferred

Pay: $81,168.40 to $111,640.00 per year

Benefits Of Working At Darigold

• Employer 401K contributions
• Comprehensive medical, dental & vision benefits
• Employer paid life & disability coverage.
• Flexible time off
• 8 weeks paid parental leave
• Education assistance
• Employee assistance program
• Community giving through matching donations
• Access to great dairy products

We are not engaging with external recruiters or agencies for this role. Kindly refrain from outreach regarding candidates.

Our Commitment to Diversity: Achieving our vision to Lead Dairy Forward requires cultivating and supporting a team with varying backgrounds, experiences, and perspectives. We are committed to providing a workplace based on mutual respect where all employees feel included and can bring their best and authentic selves to work every day. We are proud to be an Equal Opportunity Employer and affirmative Action Employer. We welcome all qualified applicants without regard torace, color, national origin, sex, gender identity and expression, age, sexual orientation, veteran status, disability, marital status, creed, religion, genetic information, or any other characteristic protected by federal, state, or local law. As a condition of employment applicants offered a role will be required to successfully pass our pre-employment background screen, receive a negative drug screen result & confirm eligibility to work in the U.S. We participate in E-Verify - please follow the links for details, English / Spanish & view our Right to Work Statement, English / Spanish.