Fleet Coordinator

ContainerPort Group; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive Benefits package

401(k) plan with company match

Paid Time Off

Flexible work arrangements

Job summary

ContainerPort Group is seeking a proactive Fleet Coordinator for our Dallas terminal. The role focuses on coordinating carrier quotes, confirming service capabilities, and processing orders efficiently to support seamless cargo movement.

You will manage shipment statuses, provide timely updates, and collaborate with teams to resolve issues. A fast-paced environment requires strong organization, reliable communication, and solid experience with MS Office and TMS systems.

Qualifications

• High School Diploma or GED required.
• College Degree preferred.
• 1+ year trucking industry experience preferred.
• Strong organization and communication skills.
• Experience with Microsoft Office and Transportation Management Systems.
• Ability to manage high-volume emails, calls and messages.

Responsibilities

• Communicating quote rates and service capabilities.
• Processing orders as they arrive.
• Providing information on shipment status, anticipated service failures, new pick-up and delivery times, and alternative solutions if applicable.
• Gathering feedback, identify trends, and bringing new ideas to improve the customer experience.
• Entering time-sensitive order information accurately into computer systems.
• Responding to questions and requests as quickly as possible, making every effort to exceed customer expectations.
• Ensuring customer location and contact information is up to date and accurate in computer systems.
• Performing other duties as requested.

Skills

Organization

Communication skills

Time management

Team coordination

Education

High School Diploma or GED

College Degree

Tools

Microsoft Office

Transportation Management Systems

Job description

About World Group:

World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distributioncustomers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight.

We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. Were growing - join our World Group family today!

World Group | About: www.worldgrouplogistics.com

About ContainerPort Group:

ContainerPort Group (CPG) is an award-winning multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America. We pride ourselves on meeting customer needs through a safe and dependable fleet of nearly 1,300 independent contract drivers, and a dedicated team of over 350 transportation experts. Learn more at our website: www.containerport.com

About This Role:

ContainerPort Group (CPG), a World Group company, is currently looking for an energetic and self-motivated team player to join our family as a Fleet Coordinator for our growing terminal in Dallas, TX!

Duties and Responsibilities:

• Communicating quote rates and service capabilities
• Processing orders as they arrive
• Providing informatio
• mbus, OH! n on shipment status, anticipated service failures, new pick-up and delivery times, and alternative solutions if applicable
• Gathering feedback, identify trends, and bringing new ideas to improve the customer experience
• Entering time-sensitive order information accurately into computer systems
• Responding to questions and requests as quickly as possible, making every effort to exceed customer expectations
• Ensuring customer location and contact information is up to date and accurate in computer systems
• Performing other duties as requested

Education and Professional Experience:

• High School Diploma or GED required
• College Degree preferred
• 1+ year trucking industry experience preferred
• Highly organized individual with great communication skills
• Ability to thrive in a fast-paced environment with heavy email/phone/messaging volume
• Computer skills required: Microsoft Office Suite, familiarity with Transportation Management Systems

World Group Benefits/Perks:

• Competitive compensation
• Comprehensive Benefits package:
• Medical, Prescription, Dental, Vision
• Life, AD&D, & Disability insurance
• Employee Assistance Program
• Financial planning
• 401(k) plan with up to 6% company match
• Paid Time Off
• Flexible work arrangements
• Internal Mobility & professional development opportunities
• Tuition assistance
• Bonus Eligibility