Fleet Coordinator

PACCAR; Chillicothe (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Sign on bonus may be available

Job summary

PACCAR seeks a Fleet Coordinator at the Kenworth truck factory in Chillicothe, OH. You will collaborate with Engineering, Dealers, Production, Sales, and Service to develop and drive strategies for fleet builds, ensuring operational excellence and high customer satisfaction.

You will identify improvement opportunities across production and fleet segments. The role requires strong communication, project management skills, and experience with manufacturing environments.

Qualifications

• Bachelor's degree preferred and relevant experience in manufacturing or production settings.
• Excellent communication skills and the ability to convey complex information clearly.
• Strong interpersonal skills and ability to build rapport with customers, dealers, engineers and cross-functional teams.
• Proactive planning and demonstrated ability to manage multiple priorities.

Responsibilities

• Coordinate and lead build activities to meet customer expectations and drive operational excellence.
• Use engineering tools to compare parts for upcoming fleet builds.
• Lead and support customer pilot reviews on-site and in the field.
• Collaborate across teams to resolve fleet issues and implement process improvements.
• Provide guidance for fleet layouts, codes, and information for each fleet order.
• Travel up to 25% and work with customers to ensure satisfaction.

Skills

Strong communication

Interpersonal skills

Proactive planning

Cross-functional teamwork

Customer interaction

Education

Bachelor's degree preferred

Master's degree preferred

Tools

Mainframe applications

Microsoft Office

CICS/Aviva

CREO

Windchill

PCMS

PLR

EASOP

ePortal

VOG

TOA

Wincodes

Job description

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business. Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started!

Requisition Summary

The Fleet Coordinator will work closely with Engineering, Dealers, Production, Sales, Service, Customers, Operations, and Design to develop and drive strategies for effectively producing trucks for top fleet accounts in the production environment under general supervision. Additionally, the Fleet Coordinator will look for opportunities to implement process and product improvements specifically for fleet builds and across the full production population. This position is located at the Kenworth truck factory in Chillicothe, OH.

Job Functions / Responsibilities

• Works as part of a team to coordinate and lead build activities (pre, during, and post) to ensure operational excellence and ensure customer expectations are exceeded.
• Uses Engineering tools to run parts compares on upcoming fleet builds
• Lead and support customer pilot review activities onsite and in the field.
• Coordinates closely with across intra-division teams to provide timely assistance, drive fleet issues to resolution, and to provide feedback, direction, and problem-solving to the appropriate personnel.
• Provides on-the-spot advice for issues encountered in manufacturing environment for key fleet customers.
• Drive continuous improvement projects targeting improving efficiency, quality, and cost within the operations environment.
• Provides assistance to Materials, Engineering and Operations on the implementation of key fleet product changes into production. This could include prototyping, coordination and notification.
• Assists the Order Processing Team with Fleet Layouts, correct sales codes and general information as needed to accurately work each fleet order.
• Lead by example and initiate process improvements to build operational excellence (efficiently, quality, and cost) as well as improving customer satisfaction.
• This position will involve direct customer interaction and periodic travel to customer/dealer locations.
• Undertakes special assignments or studies requested.
• Willingness to work alternate shifts as necessary.
• Travel up to 25%. Perform other duties as assigned.

Qualifications

• Bachelor's degree from an accredited university preferred.
• Liaison/applications/release experience highly desired.
• Excellent communication skills, with the ability to clearly convey technical and non-technical information to individuals with varying levels of experience and mechanical aptitude.
• Strong interpersonal skills, with the ability to build rapport across diverse backgrounds and tailor communication style to customers, dealers, engineers, and other stakeholders in a professional and respectful manner.
• Must be proactive and have strong planning skills.
• Demonstrated ability to work in a cross-functional team environment with minimal supervision.
• Proficient in Mainframe applications - Engineering transactions/Order processing transactions
• Proficient in Microsoft Office suite.
• Familiarity and Proficiency with CICS/Aviva, CREO, Windchill, PCMS, PLR, EASOP, ePortal, VOG, TOA, Wincodes, Chassis Compare
• Familiarity and experience working within a large scale manufacturing environment.
• Minimum five years of experience within the organization with demonstrated project management.
• Commercial Driver's License (CDL). Preferred.
• Six-Sigma belt certified.
• Preferably possessing a minimum of five years with PACCAR.
• Master's degree or other form of advanced education. Preferred.
• Experience working directly with customers.
• Heavy-duty truck and/or automotive product knowledge required including mechanical, electrical and software systems.
• Proven ability to perform in a fast-paced, results-oriented production environment and manage multiple priorities.

Education

Bachelors degree from an accredited university preferred

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

Sign on bonus may be available.