Fld Svc Master Jrnymn-Rot (CMD-502)

Waukesha-pearce Industries Llc; San Antonio (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

WPI field service team seeks a Field Service Tech Master Journeyman to diagnose, service, and repair heavy equipment within a designated region on a 14/14 schedule. You will work with a Rapid Response group, performing advanced troubleshooting with minimal supervision and maintaining client relations.

The role requires strong electrical and diagnostic skills, the ability to train others, and the flexibility to travel and stay overnight as needed.

Qualifications

• GED or High School Diploma required; professional certifications preferred.
• Minimum 6 years in construction and mining machinery industry.
• Ability to operate diagnostic tools and perform advanced troubleshooting.

Responsibilities

• Diagnoses, services and repairs heavy equipment systems.
• Troubleshoots malfunctions and repairs components.
• Completes documentation for work performed.
• Travel and overnight stays as required.

Skills

Advanced troubleshooting

Electrical skills

MS Office proficiency

Driver's license

Education

GED or High School Diploma

Tools

Diagnostic tools

Shop equipment

Job description

Job purposeThe Field Service Tech Master Journeyman rotates on a 14/14 schedule servicing customers and units in a designated region. As a member of the Rapid Response team the Field Service Technician Master Journeyman provides technical assistance in diagnosis, troubleshooting and repair of heavy equipment, working closely with all levels of technicians. With little to no supervision, the Field Service Tech Master Journeyman schedules work, monitors quality control for work performed, and customer relations.Duties and responsibilitiesDiagnoses, services and repairs various systems that are found on pieces of heavy equipment such as mechanical and computer electronic controls, transmissions, computer controlled automatic transmissions and pneumatic systemsTroubleshoots malfunctions in the equipment and repairRepairs and services track drive sprockets, rails, idler wheels, hand bars, track adjusters, hydraulic, reversers, final drives, brake bands, steering clutches, and hydrostatic transmissionsService, diagnoses, repairs and maintains speed tandem drive axles with air or electric shift, hydrostatic driven, heavy-duty multi-axle suspensionsTunes gas and diesel engines, services valves, fuel filters and turbo chargers, and pressure checks fuel filters, adjust injector heights, fuel racks, governors, etc.Diagnoses problems, disassembles units, repairs or replaces parts, and reassembles units in the cooling, drive, brake, electrical, steering, heating, and air conditioning, hydraulic and air systemsOverhauls engines, replaces engines and rebuilds componentsMust be able to identify, perform and troubleshoot malfunctions in the equipment and repair at an advances levelCompletes and turns in all documentation necessary to finalize the work that was performed without supervisionEnsures that all field jobs are completed in a proficient and safe manorSeeks continuous technical training to stay informed of the continuous changes in the various models of equipmentAssist in training lower-level workers in mechanical repair techniquesPromote good welfare among the company and its divisionsPerform other duties as assignedQualificationsMust have a minimum of 6 years of experience in the construction and mining machinery industry.GED or High School Diploma, applied certification(s) for job description preferredKnowledge, Skills, and AbilitiesMust have a working knowledge of the above titles position and how it relates to the overall business and its objectivesMust have the ability to teach and motivate othersMust have the ability to effectively operate diagnostic tools, shop equipment and have advanced troubleshooting skillsMust have advanced electrical skillsMust meet goals and objectives set forth by the companyMust conform to policies and procedures set forth by the companyMust have a current driver’s license and acceptable driving record per WPI Insurance carrier standards if driving a company vehicleMust be able to pass and maintain drug and alcohol testing requirements as outlined by the Department of TransportationMust be able to lift 50 poundsMust be able to bend and twist several times a dayMust have the ability to work flexible hours and daysMust be proficient in Windows System (MS Word, Excel, Power Point, Access and Outlook)Must be dependable and work independentlyMust maintain good client relationsMust maintain a professional appearanceMust promote and maintain a clean, neat and safe environmentMust have the ability to travel and stay overnightMust abide by customer’s safety rules and regulations on customer’s siteMust protect the company assets and interestWPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.En EspanolWPI es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.