Flat Rate Wheel Repair Technician

pagjobs; Phoenix (AZ); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Health care options

401k with company match

Training & career growth

Culture of integrity

Team environment

Job summary

Penske Rapid Repair is seeking an experienced Wheel Repair Technician to inspect, repair, and restore wheels to factory standards while delivering an exceptional customer experience. The role requires safe shop practices, attention to detail, and teamwork in a fast-paced automotive environment.

The position is based in Phoenix, AZ, with duties including inspecting wheels for damage, repairing wheels with specialized tools, and performing quality checks.

Qualifications

• High school diploma or equivalent required. SAFE working knowledge of shop tools.
• Two years of related experience or training, or equivalent combination of education and experience.
• I-CAR or ASE certifications preferred (not required).

Responsibilities

• Inspect and assess damaged wheels for bends, cracks, scratches, and cosmetic damage.
• Repair and restore wheels using specialized tools and equipment.
• Perform quality checks to ensure repairs meet safety and appearance standards.
• Maintain a clean, organized, and safe work area.
• Provide an exceptional customer experience with a positive, team-oriented attitude.

Skills

Customer service

Automotive systems knowledge

Technical manuals

Communication

Quality & safety

Team player

Education

High school diploma or equivalent

Associate's degree (A.A.) or equivalent

Job description

Penske Rapid Repair, a Penske Automotive Group affiliate, is looking for an experienced Wheel Repair Technician to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Body Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Inspect and assess damaged wheels for bends, cracks, scratches, and cosmetic damage.
• Repair and restore wheels using specialized tools and equipment.
• Perform quality checks to ensure repaired wheels meet safety and appearance standards.
• Maintain a clean, organized, and safe work area.
• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
• Communication: Clearly and effectively communicate technical information to a non-technical audience as required, and
• Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Safety: Understand and comply with all federal, state, and local regulations that affect body shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Compensation for this position is based upon production/sales. The wage ranges are not guaranteed and are estimates based on expected production/sales. The minimum for this position is Arizona state minimum wage.

Competencies

• Exceptional customer service skills
• Knowledge of automotive systems
• Ability to use technical reference materials and technical manuals
• Ability to communicate technical terms to non-technical audience
• Ability to follow processes to ensure quality and safety
• Ability to read and comprehend instructions and information
• Ability to listen to customer and determine how to assist them
• Maintain positive attitude
• Time management skills and ability to prioritize
• Excellent communication skills and works well in a team environment

Supervisory Responsibility

N/A

Work Environment/ Physical Demands

Primarily works in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis. Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed. This position will require the employee to be standing for prolonged periods of time. This position requires the ability to push, pull, stoop, kneel, reach, grasp, and walk on a regular basis. This position involves repetitive motion. This position requires the ability to talk and hear

Position Type/Expected Hours of Work

Shop Business Hours with ability to work nights, weekends, and holidays as required

Required Education and Experience

High school diploma or equivalent. Safe working knowledge of shop tools and equipment. Two years of related experience and/or training; or equivalent combination of education and experience.

Preferred Education and Experience

Associate's degree (A. A.) or equivalent from two-year College or technical school; and two to five years of related experience and/or training; or equivalent combination of education and experience.

Two to five years of collision repair experience. I-CAR or ASE Certifications are preferred.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid Driver's License