Flagship Transformation Ops Leader

BoF Careers; New York (NY); On-site; USD 140,000 - 180,000; Full time

Job summary

Bloomingdale's is seeking an Operations Director to lead the 59th Street Flagship Transformation, coordinating with GCs, PMs, facilities, and leased partners to ensure safe, on-schedule execution with minimal disruption to daily operations and customer experience.

The role requires coordinating governance, logistics, budgets, and business continuity across renovation, modernization, and post-project activities, while delivering a superior customer and associate experience.

Qualifications

• Strong operational leadership in retail or luxury retail environments.
• Proven ability to manage multiple complex projects with cross-functional teams.
• Experience working with leased partners and brand partners.
• Budgeting and cost control experience.
• Excellent organizational and stakeholder management skills.

Responsibilities

• Lead operational planning and execution for flagship transformation projects.
• Coordinate with general contractors, project managers, facilities, and vendors.
• Establish governance processes, tracking tools, and communication plans.
• Manage inbound deliveries, logistics, staging, and relocations.
• Develop resource plans with facilities, partners, and technology teams.
• Monitor progress, identify risks, and resolve operational challenges.
• Oversee budgets and financial performance related to transformation.
• Ensure business continuity and minimal disruption to customers and associates.
• Coordinate transitions for leased partners and luxury brands.
• Lead project closeout and post-project evaluations.

Skills

Retail transformation leadership

Operational leadership

Budget & cost control

Vendor & contractor relations

Cross-functional collaboration

Job description

Bloomingdale's is seeking an Operations Director to lead the 59th Street Flagship Transformation, coordinating with GCs, PMs, facilities, and leased partners to ensure safe, on-schedule execution with minimal disruption to daily operations and customer experience.

The role requires coordinating governance, logistics, budgets, and business continuity across renovation, modernization, and post-project activities, while delivering a superior customer and associate experience.