Fitting Room Concierge - Customer Experience

Scheels All Sports; Crescent (UT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

ESOP

401(k) Roth

Associate discounts

Health coverage

Insurance – accidental

Employee Assistance Program

Paid time off

Bereavement leave

Job summary

Scheels on-site in Sandy, Utah is accepting applications for a full-time Customer Service role. You will greet customers, check them in and out of rooms, and help manage merchandise in the fitting area while coordinating with sales associates to ensure a smooth experience.

Learn product details, answer questions about location, price, and usage, and maintain a clean, safe environment. Join a team-focused culture with ownership values and health benefits.

Qualifications

• The ideal candidate will have or be in pursuit of a high school diploma or GED; 1-3 months of related experience or training; or equivalent combination of education and experience.

Responsibilities

• Greet customers, check customers in and out of rooms, while monitoring the amount of merchandise the customer has in the fitting room
• Prepares merchandise (buttons, zips, etc.) to return to the selling floor
• Answer all incoming calls in a friendly, professional, and pleasant disposition
• Learn product knowledge to assist customers and partner effectively with sales associates
• Be knowledgeable to answer questions concerning location, price, and use of merchandise, and direct customers to the correct associate when necessary
• Maintain a clean, safe, and organized fitting room environment

Skills

Customer service

Education

High School Diploma or GED

Job description

Scheels on-site in Sandy, Utah is accepting applications for a full-time Customer Service role. You will greet customers, check them in and out of rooms, and help manage merchandise in the fitting area while coordinating with sales associates to ensure a smooth experience.

Learn product details, answer questions about location, price, and usage, and maintain a clean, safe environment. Join a team-focused culture with ownership values and health benefits.