Fitness Trainer

Planet Fitness, Inc.; Stratford (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

MyFlexPay

Black Card Membership

EAP

Paid Time Off

Paid Parental Leave

Health Insurance

Job summary

Excel Fitness, a Planet Fitness franchise group, is seeking a Fitness Trainer to enhance member experience through fitness knowledge and support. You will lead engaging workouts, guide proper technique, and help members reach their goals in a friendly, clean, and safe environment.

Join a growing team with opportunities to advance from entry level to district leadership. The role offers full-time hours, on-site work at multiple clubs in North Carolina, and a benefits package including health

Qualifications

• High School diploma or GED required.
• Current CPR certification required.
• Nationally certified training certificate required.
• Must be 18 years of age or older.

Responsibilities

• Lead fitness sessions and PE@PF program schedules.
• Instruct members on proper and safe equipment use.
• Create bi-weekly exercise updates.
• Assist at front desk and sign-ups; tours for prospective members.
• Respond to member questions professionally and promptly.

Skills

Customer service

Communication

Punctuality

Empathy

Problem solving

Teamwork

Education

High School diploma/GED

CPR Certification

Nationally Certified Training Certificate

Job description

Grow with us!

We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact, most of our senior managers started at entry level and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!

All of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness, and no matter where you start, there is room to grow with us!

Job Summary

The Fitness Trainer will be responsible for creating a positive member experience through fitness knowledge and support.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Qualifications/Requirements

• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter commercial cleaning products during shift.
• Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols.
• Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates.
• Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19.
• Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
• Need a day off? Full time employees have paid leave to take a break!

Benefits & Perks

• Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
• Every Team Player receives a FREE Planet Fitness Black Card Membership
• Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
• PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players