Fitness Trainer

pf-cambridgefitness; Richmond Heights (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

pf-cambridgefitness seeks a Fitness Trainer to lead the Planet Fitness PE@PF program and help members achieve their goals. You will design simple workouts and teach proper equipment use, ensuring safety and engagement.

You will also support front desk operations, welcome new members, conduct tours, and provide timely, professional responses to questions and concerns. CPR and national training certifications are required.

Qualifications

• Strong customer service and communication skills.
• Ability to guide members on fitness goals safely.
• CPR certification and national training certification required.
• High school diploma or GED is mandatory.

Responsibilities

• Run the PE@PF program and follow the schedule.
• Consult with members on goals and teach safe equipment use.
• Create bi-weekly updates with varied exercises.
• Meet class requirements based on club size and traffic.
• Assist front desk: answer phones, check-ins, sign-ups, and tours.
• Respond to member questions promptly and escalate as needed.

Skills

Customer service

Communication

Punctuality

Problem solving

Diplomacy

Empathy

Active listening

Education

High School diploma or GED

CPR Certification

Nationally Certified Training Certificate

Job description

Job Summary

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.


• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.


• Create bi-weekly updates consisting of a variety of exercises.


• Meet class requirements based on club size and member traffic.


• Assist in front desk related activities including:
  
  
  
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  
  
  • Check members into the system.
  
  
  • New member sign-up.
  
  
  • Take prospective members on tours.
  
  
  
  


• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Qualifications/Requirements

• A passion for fitness and health!


• Upbeat and positive attitude.


• Punctuality and reliability is a must.


• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.


• Strong listener with the ability to empathize and problem solve.


• Demonstrate diplomacy in all interactions while using appropriate behavior and language.


• Current CPR Certification required.


• Nationally Certified Training Certificate required.


• High School diploma/GED equivalent required.


• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.


• Continual talking in person or on the phone during shift.


• Must be able to occassionally lift up to 50 lbs.


• Will occasionally encounter toxic chemicals during shift.