Fitness Trainer

ComForCare Home Care (Raleigh, NC); Moreno Valley (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Training & development

Employee Appreciation Program

Free membership for self and one family member or friend

Health, dental and vision insurance

Short term disability insurance

Voluntary life insurance

Pet insurance

Job summary

ComForCare Home Care (Raleigh, NC) is seeking an enthusiastic individual to manage the Planet Fitness group fitness program. This role includes assisting members in achieving their fitness goals and instructing them on equipment use. Essential skills include strong communication, organization, and exceptional customer service.

Besides fitness management, you will oversee front desk activities and ensure club cleanliness. Benefits include a flexible schedule, health insurance, and a free membership for you and a family member.

Qualifications

• Strong communication and organizational skills are essential.
• Exceptional customer service skills and ability to interact professionally.
• Punctuality and reliability are a must.

Responsibilities

• Run the PE@PF program, create and follow the schedule.
• Consult with members about their fitness goals.
• Maintain cleanliness and appearance of the club.

Skills

Strong communication skills

Organizational skills

Customer service skills

Empathy

Problem-solving

Education

Completed fitness trainer certification

Job description

Reports to: Club Manager

Status: Full Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Responsibilities

• Conduct and run the PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
• Promote PE@PF class sign-ups creatively and uniquely.
• Create bi‑weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist with front desk activities:
  • Answer phones warmly and address call inquiries.
  • Check members into the system.
  • Process new member sign‑ups.
  • Conduct tours for potential members.
  • Update member account information.
  • Respond to member questions and concerns promptly and refer to appropriate leadership as needed.
• Maintain club cleanliness and appearance; help keep the club neatness high.

Minimum Qualifications

• Honesty and good work ethic.
• Strong communication and organizational skills.
• A passion for fitness and health.
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co‑workers, exceeding the member’s expectations.
• Strong listening ability with the capacity to empathize and problem‑solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

Physical Demands

• Standing and walking at least 75% of the shift.
• Talking in person or on the phone at least 75% of the shift.
• Must be able to lift to 50 lbs less than 30% of the time.

Benefits

• Employee discounts.
• Flexible schedule.
• Free uniforms.
• Training & development.
• Dollars for Scholars Program.
• Employee Appreciation Program.
• Free membership for self and one family member or friend.
• Team member support team.
• Health, dental and vision insurance.
• Critical illness insurance.
• Short term disability insurance.
• Accident insurance.
• Voluntary life insurance.
• Pet insurance.
• HSA.
• Advancement opportunities.