Fitness Trainer

Planet Fitness; Hilton Head Island (SC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Vacation/Sick Time/Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan

Tuition Reimbursement

Employee discounts

Job summary

Planet Fitness seeks a Fitness Trainer to operate the group fitness program (PE@PF) and guide members toward their goals on the club floor. You will schedule classes, train members on safe equipment use, and promote a welcoming Judgement Free Zone environment.

Qualifications include 6–12 months in customer service, 18+ years old, CPR/AED readiness, and basic computer skills. Join a team focused on health, belonging, and member experiences in a supportive setting.

Qualifications

• 6–12 months of experience in a customer service environment preferred.
• Must be 18 years of age or older.
• Willing to become CPR/AED Certified (Training provided by Planet Fitness).
• Nationally Certified Training Certificate required.
• Basic computer proficiency.

Responsibilities

• Create a class schedule for members, including Orientation and DYOP.
• Interact with members on the club floor to discuss fitness goals and safe equipment use.
• Promote the Judgement Free Zone by assisting members and supporting their fitness journeys.
• Conduct comprehensive walks of all fitness areas to ensure great member experience and address issues quickly.
• Make prospective member calls and tours to assess membership needs and offer Trainer services.
• Greet members and guests, assist with questions, and manage check-ins.
• Answer phones and respond to inquiries in a friendly manner.
• Regular cleaning and sanitizing of equipment and spa amenities; maintain restroom cleanliness and order.

Skills

Positive attitude

Exceptional communication

Customer service oriented

Punctual and reliable

Diplomacy and empathy

Integrity and respect

Motivating others

Fast learner

Education

CPR/AED Certification

Nationally Certified Training Certificate

Must be 18+ years old

Tools

Basic computer proficiency

Job description

Who We Are

At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centres in the United States with over 2,000 clubs and growing!

Who We Are

At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centres in the United States with over 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

Who You Are

All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®.

Characteristics that will make you a perfect match for our Fitness Trainer role

You

• Exhibit a positive and upbeat attitude.
• Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF team members.
• Pride yourself on your work while being punctual, reliable and dependable.
• Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
• Act with integrity and show respect to everyone around you.
• Exhibit strong communication skills and have an ability to listen and empathize.
• Inspire and motivate others to achieve their goals.
• Are a quick study with the ability to apply what you have learned during online and hands-on training.

About the Fitness Trainer Role

As a Fitness Trainer, you will operate the Planet Fitness group fitness program (PE@PF).

These responsibilities include

• Creating a class schedule for members. This includes Orientation and DYOP (Develop your own program).
• Proactively engage with members on the club floor regarding their fitness goals; instruct them on how to safely use the equipment and provide support as needed.
• Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
• Frequently perform a comprehensive walk of all fitness areas to ensure a great member experience. Quickly address issues as they are identified.
• Perform prospective member calls and tours; assessing their membership needs and offering Trainer services.

Daily responsibilities of the Fitness Trainer may also include

• Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
• Answer phones in a friendly manner and assist callers with their inquiries.
• Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
• Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.

About Your Qualifications

• 6-12 months of experience in a customer service environment is preferred.
• Must be 18 years of age or older
• Willing to become CPR/AED Certified (Training provided by Planet Fitness)
• Nationally Certified Training Certificate required.
• Basic computer proficiency

Physical Demands of the Fitness Trainer role

• Continual standing and moving throughout the club to accomplish tasks during shift.
• Continual communicating in person or on the phone to exchange information during shift.
• Must be able to lift up to 75 pounds.
• Will encounter toxic chemicals during shift.
• Frequent cleaning and sanitizing of equipment and facilities.
• Moving self in different positions, including bending and twisting, to accomplish tasks.

More reasons to join Planet Fitness!

• Medical, Dental, and Vision Insurance*
• Vacation*/Sick Time/Holiday Pay
• Free Black Card Membership
• 401(k) Retirement Savings Plan
• Term Life Insurance*
• Healthcare and Dependent Care Flexible Spending Accounts*
• Tuition Reimbursement
• Employee perks and discounts
• Engaging team-building competitions and social events

Please note that certain benefits listed above are for full-time employees only

E-Verify is used in the following states Florida, Georgia, North Carolina, South Carolina and Alabama

Health and Safety Requirements

Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.