Fitness Trainer

Planet Fitness; Hesperia (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership for self and a family member or friend

Dollars for Scholars Program

Employee Appreciation Program

Advancement Opportunities

Job summary

A leading fitness organization seeks a Trainer to manage the PE@PF program and assist members in achieving their fitness goals. Responsibilities include conducting classes, providing guidance on equipment use, maintaining cleanliness, and ensuring exceptional customer service in a collaborative environment.

Qualifications

• Strong communication and organizational skills required.
• Exceptional customer service skills to exceed member expectations.
• Passion for fitness and health essential.

Responsibilities

• Conduct and run the Planet Fitness PE@PF program and create schedules.
• Consult with members on fitness goals and equipment usage.
• Assist with front desk duties and member onboarding.

Skills

Communication

Organizational Skills

Customer Service

Empathy

Education

Completed fitness trainer certification

Job description

Job Title: Trainer

Reports to: Club Manager

Status: Full Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
• Creating creative and unique ways to promote PE@PF class sign-ups.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take potential members on tours.
  • Changing/updating member account information
• Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
• Help maintain the neatness/cleanliness of the club.
• Assist in cleanliness and appearance of club.

Minimum Qualifications

· Honesty and good work ethic

· Strong communication and organizational skills

· A passion for fitness and health

· Punctuality and reliability are a must.

· Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

· Strong listener with the ability to empathize and problem solve.

· Demonstrate diplomacy in all interactions while using appropriate behavior and language.

· Completed fitness trainer certification.

Physical Demands

· Standing and walking at least 75% of the shift

· Talking in person or on the phone at least 75% of the shift

· Must be able to lift to 50 lbs. less than 30% of the time.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness