Fitness Trainer

Planet Fitness - Midwest Management Group; Cincinnati (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Free uniforms

Wellness resources

Job summary

A fitness organization in Cincinnati is seeking a Fitness Trainer to manage its group fitness program, assist members with their fitness goals, and provide exceptional customer service. Responsibilities include conducting fitness classes, maintaining equipment, and offering support at the front desk. Ideal candidates should possess CPR certification and a national training certification. A passion for fitness and strong interpersonal skills are essential.

Qualifications

• Must be 18 years or older.
• Punctuality and reliability is a must.
• Flexibility in working hours including overtimes, weekends, and holidays.

Responsibilities

• Recruit and assist members in achieving fitness goals.
• Conduct fitness classes and maintain equipment.
• Provide tours and customer service at the front desk.

Skills

Exceptional customer service skills

Strong listening

Problem-solving

Positive attitude

Education

High school diploma / GED equivalent required

CPR certification

National training certification (ACE, NASM, ISSA, NCSF)

Job description

Benefits

• 401(k)
• Employee discounts
• Free uniforms
• Wellness resources

Job Summary

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Recruiting new and existing members to take classes.
• Logging classes after each session.
• Actively assisting members on walk arounds.
• Cleaning assigned section of equipment each shift.
• Locker room checks every 15 minutes. Beginning and end of shift as well.
• Be a brand ambassador by leading a Judgement Free lifestyle.
• Uphold rules and policy in the facility.
• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Certificates Within Two Weeks of Employment

• ACE
• NASM
• ISSA
• NCSF

Additional Training

Fitness instructors must be trained on tours, info calls, Datatrak, customer service expectations and have the mandatory Planet Fitness University courses completed.

Qualifications / Requirements

• High school diploma / GED equivalent required.
• CPR certification required.
• Nationally credited training certification required.
• Must be 18 years or older.
• Must be punctual.
• This position may require overtime, weekends, evenings, and holidays. Must be flexible.
• Be a representative of the core values of PFMW at all times, by upholding the beliefs of respect, passion, family, teamwork, fun, trust, and loyalty.
• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

Physical Demands

• Continual standing and walking during shifts.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift 75 pounds.
• Frequent climbing, balancing, kneeling, crouching, pulling, and grasping. Employee must never put themselves under any equipment.