Fitness Manager (WH)

The Edge Fitness Clubs LLC; West Hartford (CT); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Free gym membership for you and family

Health benefits: Medical, Dental & Vis

Paid time off & holidays

401k

Employee discounts on gear and classes

Career growth and leadership training

Education reimbursement

Life insurance & LTD

Positive culture & fun work env

Job summary

The Edge Fitness Clubs LLC is recruiting a Fitness Services Director for its West Hartford location. You will oversee club revenue performance, PT payroll, tours, and standardized fitness assessments while coordinating with the Membership and front desk teams.

The role requires a minimum of 2 years in fitness sales and leadership, CPR/First Aid, and a current PT certification within 60 days. Expect full‑time hours, including nights and weekends, with growth opportunities in a positive culture.

Qualifications

• University degree in a relevant field or equivalent experience.
• 2 years related sales experience.
• Current CPR & First Aid are required and must be maintained through employment.
• Must have current PT certification within 60 days of employment (NASM, NSCA, ACE, ISSA, NFPT)

Responsibilities

• Directly responsible for the department's financial performance in total fitness services.
• Hit personal & club monthly sales KPI targets.
• Manage Personal Trainer payroll & expenses.
• Partner with Membership to ensure initial fitness assessments are booked and advisors build value on tours.
• Ensure PT presentations and fitness assessments align with corporate standards.
• Develop lead generation strategies to hit targets.
• Establish Fitness Services sales goals for Consultants and front desk staff.
• Lead for all fitness products in location.
• Supplement & Inventory Management.
• Coordinate with Admin Specialist on supplement P&L.
• Mark and follow through on supplement hand-offs.
• Lead recruitment, hiring and onboarding of PT staff to meet budget forecasts.
• Provide input in performance assessments and terminations for Personal Trainers.
• Develop a high performing team through coaching and training.
• Manage KPI for all fitness staff.
• Develop product knowledge of fitness products (strong, supplements, PT, etc).
• Schedule mentor time with PTs.
• Communicate department initiatives and standards clearly.
• Create a positive workplace with opportunities for staff advancement.

Skills

Leadership

Team management

Communication

Time management

MS Office

Sales experience

Education

University degree in Exercise Science / Exercise Physiology / Kinesiology

Job description

West Hartford, Connecticut, United States

Work Location(s)

West Hartford , Connecticut , United States

Job Description

Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!

What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives.

What We Offer YOU:

• We will give you a FREE Gym membership for you! Get your workout in during lunch or after shift!
• We \"insure\" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision.
• We work hard to play hard... take your vacation! PTO & Paid Holidays. Vacation days improve overall wellbeing!
• We make sure you plan for your future. Enroll in our 401k.
• We want you to save money! There are discounts on personal training, apparel, shake bar & Edge Kids!
• We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
• We want you to advance your education! Reimbursed training certifications!
• We protect you with our company paid Life insurance ($25k), and Long-Term Disability (LTD) and Employee Assistance Program (EAP)
• We will give you an awesome culture and fun work environment! Look forward to coming to work each day!

What You'll DO:

• Directly responsible for the department's financial performance in total fitness services
• Responsible for hitting personal & club monthly sales Key Performance Indicator (KPI) targets
• Manage Personal Trainer payroll & expense
• Partners closely with the Membership department ensuring that initial fitness assessments are being booked and the advisors are building value on the tour
• Ensures that the PT presentations and fitness assessments (VFP's) are structured and standardized, consistent with corporate standards
• Develops lead generation strategies with team to ensure lead targets are hit
• Establish Fitness Services sales goals for the Fitness Consultants and front desk employees
• Lead for all fitness products in location
• Supplement & Inventory Management
• Works with Admin Specialist to manages the supplement profit & loss
• Mark and follow through on all supplement hand offs

Team & People Management:

• Responsible for the recruiting, hiring and onboarding of personal training staff to keep staff budget at the forecasted levels
• Provides input and participates in performance assessment and termination processes for Personal Trainers, in partnership with HR, and Management
• Develops a high performing team through coaching, teaching and training
• Performance & KPI management of all fitness staff
• Develop product knowledge of all fitness products (strong, supplements, PT, etc)
• Schedule out and conduct mentor time with PTs
• Effectively communicate all department initiatives, standards, and directives
• Creates a positive and healthy workplace environment that provides opportunities for advancement for staff

What You'll NEED:

• Ability to create and sustain a culture of service focused on hospitality, caring, welcoming and fun
• A passion for fitness. Demonstrated knowledge of fitness equipment and wellness strategies
• Strong communication (oral and written), interpersonal and relationship-building skills
• Strong MS Office software skills with an ability to adapt learning to incorporate new technologies
• Demonstrated ability to motivate and influence all levels of the organization
• Time management a strength

Education & Experience:

• A related University degree (in Exercise Science, Exercise Physiology or Kinesiology) or equivalent experience strongly preferred
• 2 years related sales experience
• 2 years' experience in the fitness industry
• 2+ years of leadership and people management experience including proven success in leading, coaching and motivating teams and individuals to achieve goals and objectives across multiple locations
• Current CPR & First Aid are required and must be maintained through employment
• Must have current PT certification within 60 days of employment. (NASM, NSCA, ACE, ISSA, NFPT)

Position type and expected hours of work:

This is a full-time exempt position with varying hours of work. This position frequently requires long hours and night/weekend work. This position may require working on the last day of the month.

Supervisory Responsibility:

This position is responsible for the leadership, interviewing, hiring, scheduling, and performance managing all Personal Trainers in their club.

Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.

Team & People Management:

• Responsible for the recruiting, hiring and onboarding of personal training staff to keep staff budget at the forecasted levels
• Provides input and participates in performance assessment and termination processes for Personal Trainers, in partnership with HR, and Management
• Develops a high performing team through coaching, teaching and training
• Performance & KPI management of all fitness staff
• Develop product knowledge of all fitness products (strong, supplements, PT, etc)
• Schedule out and conduct mentor time with PTs
• Effectively communicate all department initiatives, standards, and directives
• Creates a positive and healthy workplace environment that provides opportunities for advancement for staff

What You'll NEED:

• Ability to create and sustain a culture of service focused on hospitality, caring, welcoming and fun
• A passion for fitness. Demonstrated knowledge of fitness equipment and wellness strategies
• Strong communication (oral and written), interpersonal and relationship-building skills
• Strong MS Office software skills with an ability to adapt learning to incorporate new technologies
• Demonstrated ability to motivate and influence all levels of the organization
• Time management a strength

Education & Experience:

• A related University degree (in Exercise Science, Exercise Physiology or Kinesiology) or equivalent experience strongly preferred
• 2 years related sales experience
• 2 years' experience in the fitness industry
• 2+ years of leadership and people management experience including proven success in leading, coaching and motivating teams and individuals to achieve goals and objectives across multiple locations
• Current CPR & First Aid are required and must be maintained through employment
• Must have current PT certification within 60 days of employment. (NASM, NSCA, ACE, ISSA, NFPT)

Position type and expected hours of work:

This is a full-time exempt position with varying hours of work. This position frequently requires long hours and night/weekend work. This position may require working on the last day of the month.

Supervisory Responsibility:

This position is responsible for the leadership, interviewing, hiring, scheduling, and performance managing all Personal Trainers in their club.

Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.