Fitness Manager - Club Manager- Williston, ND

Anytime Fitness - Club Roles; Williston (ND); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Life insurance

Disability insurance

Company matched 401(k); Roth IRA

Job summary

Anytime Fitness - MDS Fitness seeks a Club Manager to deliver a world-class member experience through facility tours, sign-ups, and coaching. The role emphasizes customer service, leadership, and relationship-building with members to drive growth.

You will manage financial profiles, lead a high-energy team, and ensure service standards while supporting member goals. This full-time position requires strong communication and a personable attitude within a dynamic fitness environment.

Qualifications

• Customer service mindset with front-line engagement.
• Strong leadership and people skills for team guidance.
• Excellent communication with members and staff.
• Ability to solve problems and adapt to changes.
• Willingness to learn and be coached to grow with the club.
• Personable and approachable demeanor for member relations.

Responsibilities

• Drive member sales and portfolio growth by maintaining accurate profiles.
• Oversee facility upkeep and advise on equipment needs and purchases.
• Provide excellent customer service and help members set and achieve goals.

Skills

Customer service

Leadership

Communication

Problem-solving

Coachability

Personable

Education

High school diploma or GED

Job description

WE OFFER THE BEST BENEFITS IN THE INDUSTRY...
EMPLOYEE BENEFITS PACKAGE

1. Industry best Health Insurance
2. Dental and Vision Insurance
3. Life Insurance, Long- and Short-term Disability Insurance
4. Company Matched 401(k); Roth IRA available
   PLUS MORE!!!

Club Manager:
SUMMARY: The primary role of the Club Manager is to provide a world-class experience to all customers in the facility; this is done through an initial facility tour, sign up process and occasional coaching. The Club Manager needs to have customer service in the front of their mind to build relationships with their customers. This position is also responsible for building and maintaining financial profiles for all customers. This position calls for strong leadership skills, proficient social skills, and a commitment to growth.

DUTIES AND RESPONSIBILITIES:

• Sales and Portfolio Management- Maintain accurate financial profiles for members and promote the club’s financial growth. This position is directly responsible for the membership sales, finding and contacting prospects, and financial growth of the membership sales at their location.
• Facility Management- Maintain the integrity of the facility and advice regarding equipment needs and purchases.
• Service Standards- Provide excellent customer service, which includes regular engagement with members such as helping them to create and achieve goals.

QUALIFICATIONS/REQUIREMENTS:

• Needs to be able to work required hours as listed:
  • Monday-Thursday – 11a-7p
  • Friday – 8a-12p
• Strong communication skills.
• Must be coachable.
• Strong problem-solving skills.
• Passionate about health and fitness.
• Must be personable.
• High school diploma or general education degree (GED).

Why Join Our Team?

Let’s grow together, and become better together! We strive to be the best professionals in the fitness industry. We are a high energy team that will do anything we can to provide an incredible experience for our staff and members. The fitness industry is always changing, so our team's mindset is quick to adapt, grow, and succeed with whatever challenges may come our way. If you are someone who wants to grow professionally, is passionate about positively influencing others health, wants to build the Anytime Fitness brand, and wants to be a part of a team of fitness professionals, Anytime Fitness - MDS Fitness is the right place for you!