Fitness Manager

UFC GYM; Orange (AL); On-site; USD 30,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Training & development

Wellness resources

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Job summary

UFC GYM in Alabama seeks a Fitness Manager to lead staff, ensure exceptional member service, and drive private training and supplement revenue. You will oversee scheduling, compliance, and club operations while coaching coaches toward performance goals.

The role emphasizes revenue attainment, effective client programs, and a positive, high-energy team environment. Training, development, and advancement opportunities are highlighted.

Qualifications

• Knowledge of Personal Training techniques from assessment to program design.
• Familiarity with the DotFIT program and software.
• Ability to operate and adjust all fitness equipment.
• Knowledge of company policies, safety procedures and emergency protocols.
• Strong customer service focus and professional communication.

Responsibilities

• Staffing and development of coaches and potential leaders.
• Manage club administration and communicate goals to staff; conduct meetings and follow-ups.
• Sell and conduct personal training with members; drive private training and supplement revenue.
• Schedule and manage client appointments; maintain accurate records and handle member issues.

Skills

Personal Training

Customer service

Interpersonal communication

Organizational skills

Problem solving

Team leadership

Scheduling

Microsoft Word

Excel

Education

High school diploma or GED

Four-year degree in related field (preferred)

CPR/AED certification

Tools

DotFIT

Microsoft Word

Excel

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

GENERAL SUMMARY:

The Fitness Manager (FM) is responsible for ensuring a positive customer experience,
both personally and through Coach supervision. FM’s are responsible for delivering great member service and private
training & supplement revenue. As needed, they address member issues, employee relations issues, and oversee scheduling
and timekeeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures.
FM’s are responsible for the successful attainment of revenue goals pertaining to private training and supplements.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1) Staffing and Development

• Recruit, hire, train and develop a strong team of coaches and potential leaders.
• Maintain a fully engaged and high performing Personal Training/MMA team that aligns with company
  values and goals.

2) Club Administration

• Ensures Coaches are productive, that revenue and service goals are properly communicated and that the
  Club remains on-track to attain daily, weekly and monthly financial goals. Sets monthly, weekly and daily goals and objectives, which are consistent with those of the Company. Conducts monthly, weekly and daily meetings with Coaches to review performance and operations, as well as offer direction,
  motivation and guidance towards achieving personal and club goals.
• Handles member service matters, such as: providing tours of the Club, explaining services offered by the
  Fitness Department and signing members up for training agreements and appointments. Mediates member
  issues and complaints in a timely and effective manner, elevating issues when appropriate.
• Performs various administrative and housekeeping duties within assigned areas as needed.
• Alerts the Operations staff of repairs and maintenance needs in the club. Conducts facility walk-throughs
  daily.
• Complies with operational procedures in the club and follows up with compliance checks through the
  monitoring of club systems and employee performance.

3) Sell and Conduct Personal Training with Members

• Works the floor to assist members and encourages their involvement in private training.
• Ensures accurate administration of client programs, supplement purchases, measurement tracking and
  workout programs. Arrives on time, prepared and attentive for training appointments.
• Assists in all revenue generating activities, including but not limited to: complimentary workouts,
  supplement booths, body fat tables, seminars, workshops, etc.
• Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and assumes
  responsibility for completing sales of staff when needed through the Turn-Over process.
• Responsible for achieving monthly revenue objectives set forth by the Company with regards to private
  training and supplements.
• Reviews daily club sales performance and individual employee performance statistics with the VP and
  staff members to identify issues and clarify behaviors needed to achieve club sales goals.
• Administer company policies as they relate to the sales process.
• Independently schedule and manage client appointments to ensure optimal time management and service
  delivery.
• Coordinate directly with clients to arrange sessions, meetings, or service visits according to their
  availability and needs.
• Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations
• Handles self-directed appointment setting, including follow-ups and rescheduling.

ORGANIZATION RELATIONSHIPS:

The Fitness Manager will report directly to the Vice President of
Fitness. The Fitness Manager will communicate and enforce all Policy and Procedures with the Fitness Team. Duties
require interaction with all club members and employees.

REQUIRED QUALIFICATIONS

1) Knowledge, skills & abilities:

• In depth knowledge of Personal Training techniques from assessment to program design.
• Possesses a working knowledge of the DotFIT program and software.
• Must be able to operate and adjust all Fitness equipment.
• Knowledge of company policies, practices and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills. Able to demonstrate and maintain a friendly, enthusiastic and
  positive attitude.
• Possesses a strong customer service focus. Responds professionally to requests and inquiries from guests,
  members and staff.
• Understands and follows oral and written instructions. Communicates clearly and concisely.
• Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates
  the ability to organize and prioritize multiple tasks.
• Must be computer proficient, with basic skills in Microsoft Word and Excel.

2) Required Experience:

• Minimum of 1 certification from organization recognized by UFC Gym
• Current CPR/AED certification
• High school diploma or GED.
• Four-year degree in a related field recognized by UFC Gym (preferred).
• Minimum 1 year of related experience.
• Experience in management/employee relations preferred.

3) Physical Requirements:

• While performing the duties of this job, the employee is regularly required to stand.
• Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting, and
  prolonged standing and walking. Must be able to frequently lift and/or move up to 45+ lbs.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Compensation: $22.00 - $60.00 per hour

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don’t settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at [phone] or [e-mail].

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.