Fitness Manager

Fit Fusion, LLC; Algonquin (IL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Employee discounts

Advancement opportunities

Profit sharing

Training & development

Job summary

Fit Fusion, LLC in Illinois is seeking a dedicated Personal Training Manager to maximize participation and retention in paid Personal Training Services. This salaried role requires a minimum of 45 hours per week and focuses on acquiring new clients and retaining existing ones through effective coaching and program delivery.

You will lead front-end selling processes, manage delivery of services, and own the client journey from onboarding to progress tracking, collaborating with a team of trainers

Qualifications

• Must have knowledge of personal training techniques and program design.
• Proven sales and client-relations abilities.
• Familiar with Crunch programs (VFP, dotFit, etc.).
• Able to operate club equipment and lead groups.
• Experience managing a team of trainers.
• Strong leadership and communication skills.

Responsibilities

• Sell directly—50% of the time/day to convert prospects.
• Coach and direct trainers on selling and performance.
• Own the client journey with paid programming and KPI-driven schedules.
• Ensure high-quality programs backed by scientific rationale and proper admin.

Skills

Personal training techniques

Sales & client acquisition

Team leadership

Program design

Communication & rapport building

KPI analysis

Education

High School Diploma or GED

Bachelor's Degree preferred

Current CPR certification

ACSM Certified Personal Trainer

ACE Personal Trainer Certification

The Cooper Institute Personal Trainer Certification

IFPA Personal Fitness Trainer Certification

NASM Certified Personal Trainer

NESTA Personal Fitness Trainer Certification

NFPT Personal Trainer Certification

NSCA Certified Personal Trainer or CSCS

Tools

Crunch programs (VFP, dotFit, ABC/Datatrak, Crunch U, Styku)

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Profit sharing
• Training & development

Personal Training Manager | Fit Fusion

Overview

The primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals. This is a salaried position and requires a minimum of 45 hours per week.

The Personal Training Manager will achieve these objectives by:

1. Managing and coaching the front-end selling process of the CrunchOne Kickoff.
2. Managing and coaching the delivery of personal training services.
3. Owning the client journey that a customer takes by engaging with our paid programming.

Responsibilities

New Client Acquisition

• Selling directly—50% of the time/day
• Coaching, role playing, and guiding the individual personal trainer direct reports on how to sell.
• Managing schedules and directing resources as informed by the various KPIs.

Minimize and Manage Attrition

• Ensure proper execution and communication of the Client Journey, with emphasis on first 90 days using the Client Folder System.
• Ensure that all Personal Trainers are delivering high quality programs to their clients backed by a scientific rationale.
• Ensure accurate administration of Personal Training Services including, but not limited to, usage of dotFit program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports.

Staff Development

• Hire, train, and manage the performance of a team of qualified Personal Trainers.
• Conduct meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals.

Manage & Communicate KPI’s

• Maintain reports and data for clarity into performance of the business.
• Communicate takeaways and plans for improvement to General Manager.

Requirements

Knowledge, Skills & Abilities

• Knowledge of Personal Training techniques and program design.
• Sales, communication, and rapport building skills.
• Knowledge and command of Crunch programs, like VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.
• Muscle be able to adjust and operate all club equipment.
• Experience in coaching/motivating groups.
• Strong leadership, interpersonal & communication skills.
• Able to generate, maintain, & demonstrate a friendly, enthusiastic & positive attitude.
• Possesses a strong member service focus.
• Responds professionally to requests and inquiries from guests, members, and staff.

Education Level

• High School Diploma or GED required.
• Bachelor's Degree preferred.
• Current CPR.

Certifications (One or more of the following)

• ACSM Certified Personal Trainer
• ACE Personal Trainer Certification
• The Cooper Institute Personal Trainer Certification
• IFPA Personal Fitness Trainer Certification
• NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist
• NESTA Personal Fitness Trainer Certification
• NFPT Personal Trainer Certification
• NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist.

Experience

• 1-2 Years as a Personal Trainer preferred.
• Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees.
• Preferred: Consultative sales experience.

Physical Requirements

• Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the public.
• Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift to 50 pounds.