Fitness Manager

Crunch Fitness - Fit Fusion, LLC; Algonquin (IL); Sur place; USD 50 000 - 80 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Profit sharing

Training & development

Résumé du poste

Crunch Fitness - Fit Fusion, LLC is seeking a Personal Training Manager to maximize engagement with our paid Personal Training Services. This salaried role requires a minimum of 45 hours per week and focuses on new client acquisition and retention through leadership of the CrunchOne Kickoff and delivery of personal training services.

You will own the client journey, enforce company standards, and coach a team of trainers to deliver high-quality programs backed by a scientific rationale, while

Qualifications

• Knowledge of Personal Training techniques and program design.
• Sales, communication, and rapport building skills.
• Knowledge of Crunch programs like VFP and dotFit.
• Ability to operate all club equipment.
• Experience coaching/motivating groups.
• Strong leadership, interpersonal and communication skills.

Responsabilités

• Sell directly—50% of the time/day during kickoff.
• Coach trainers on selling and manage schedules.
• Maintain client journey and KPI data for retention.
• Hire, train, and manage personal trainers.
• Communicate KPI insights and plans to General Manager.

Connaissances

Sales

Communication

Rapport building

Leadership

Interpersonal skills

Customer service

Formation

High School Diploma or GED

Bachelor's Degree preferred

Current CPR

Outils

dotFit

VFP

Datatrak

Crunch U

Styku

Description du poste

Overview

The primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals. This is a salaried position and requires a minimum of 45 hours per week.

The Personal Training Manager will achieve these objectives by:

• Managing and coaching the front-end selling process of the CrunchOne Kickoff.
• Managing and coaching the delivery of personal training services.
• Owning the client journey that a customer takes by engaging with our paid programming.

The Personal Training Manager is responsible for communicating and upholding company standards and leading by example. The Personal Training Manager will ensure that team members consistently execute the basics of punctuality, dress code compliance, friendliness and cleanliness.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Profit sharing
• Training & development

Personal Training Manager | Fit Fusion

Responsibilities

New Client Acquisition

• Selling directly—50% of the time/day
• Coaching, role playing, and guiding the individual personal trainer direct reports on how to sell.
• Managing schedules and directing resources as informed by the various KPI's

Minimize and Manage Attrition

• Ensure proper execution and communication of the Client Journey, with emphasis on first 90 days using the Client Folder System.
• Ensure that all Personal Trainers are delivering high quality programs to their clients backed by a scientific rationale
• Ensure accurate administration of Personal Training Services including, but not limited to, usage of dotFit program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports

Staff Development

• Hire, train, and manage the performance of a team of qualified Personal Trainers
• Conduct meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals.

Manage & Communicate KPI's

• Maintain reports and data for clarity into performance of the business.
• Communicate takeaways and plans for improvement to General Manager

Requirements

Knowledge, Skills & Abilities

• Knowledge of Personal Training techniques and program design
• Sales, communication, and rapport building skills
• Knowledge and command of Crunch programs, like VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.
• Muscle be able to adjust and operate all club equipment
• Experience in coaching/motivating groups
• Strong leadership, interpersonal & communication skills
• Able to generate, maintain, & demonstrate a friendly, enthusiastic & positive attitude
• Possesses a strong member service focus
• Responds professionally to requests and inquiries from guests, members, and staff

Education Level

• High School Diploma or GED required
• Bachelor's Degree preferred
• Current CPR

Certifications (One or more of the following)

• ACSM Certified Personal Trainer
• ACE Personal Trainer Certification
• The Cooper Institute Personal Trainer Certification
• IFPA Personal Fitness Trainer Certification
• NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist
• NESTA Personal Fitness Trainer Certification
• NFPT Personal Trainer Certification
• NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist

Experience

• 1-2 Years as a Personal Trainer preferred
• Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees
• Preferred: Consultative sales experience

Physical Requirements

• Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the public
• Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift to 50 pounds