Fitness Floor Supervisor

Clubatsnoqualmieridge; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Arcis Golf is seeking a Fitness Floor Supervisor at The Woodlands to oversee daily gym operations, ensuring a clean, safe, and welcoming environment for members and staff. You will support the Director of Fitness with staff scheduling, mentoring, and training to elevate the member experience.

The role emphasizes staff leadership, operations management, and proactive service. Strong communication, organizational skills, and a customer-focused approach are essential to succeed on this team.

Qualifications

• Fitness, hospitality, customer service experience preferred.
• Supervisory or leadership experience preferred.
• Strong leadership and team-building skills.
• Certified Personal Training certification is a plus but not required.
• Strong organizational and communication skills.
• Ability to multitask, take initiative, and work independently.
• Basic computer, email, and scheduling skills.
• Comfortable working with members and fitness professionals.

Responsibilities

• Oversee daily gym and fitness floor operations, cleanliness, organization, and safety.
• Drive the overall member experience and ensure members feel welcomed, valued, and supported.
• Conduct daily walkthroughs and ensure equipment, locker rooms, restrooms, and storage areas are maintained.
• Inspect equipment and promptly report maintenance or replacement needs.
• Create and manage staff schedules, ensuring proper coverage and efficient labor hours.
• Recruit, train, supervise, coach, and hold floor staff accountable to department standards.
• Monitor staff attendance, professionalism, and engagement with members.
• Help lead team meetings and communicate department goals, expectations, updates, and priorities.
• Manage gym inventory, stocking, and organizing supplies.
• Assist members with questions, concerns, and daily service needs.
• Create weekly “Surprise & Delight” initiatives to enhance the member experience.
• Support FitStarts and help generate new personal training opportunities.
• Communicate daily operational, staffing, maintenance, and member concerns to the Director of Fitness.
• Participate and help run department initiatives.

Skills

Leadership

Team-building

Customer service

Organization

Communication

Fitness

Hospitality

Job description

Club Location

The Woodlands Country Club, Tournament Course - The Woodlands, TX

Position Summary

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. The Fitness Floor Supervisor oversees the daily operations of the Fitness Centers, ensuring a clean, safe, organized, and welcoming environment for members and staff. This leadership role supports the Director of Fitness with staff, scheduling, mentoring and training floor staff, and creating an excellent member experience.

Key Responsibilities

• Oversee daily gym and fitness floor operations, cleanliness, organization, and safety.
• Drive the overall member experience and ensure members feel welcomed, valued, and supported.
• Conduct daily walkthroughs and ensure equipment, locker rooms, restrooms, and storage areas are maintained.
• Inspect equipment and promptly report maintenance or replacement needs.
• Create and manage staff schedules, ensuring proper coverage and efficient labor hours.
• Recruit, train, supervise, coach, and hold floor staff accountable to department standards.
• Monitor staff attendance, professionalism, and engagement with members.
• Help lead team meetings and communicate department goals, expectations, updates, and priorities.
• Manage gym inventory, stocking, and organizing supplies.
• Assist members with questions, concerns, and daily service needs.
• Create weekly “Surprise & Delight” initiatives to enhance the member experience.
• Support FitStarts and help generate new personal training opportunities.
• Communicate daily operational, staffing, maintenance, and member concerns to the Director of Fitness.
• Participate and help run department initiatives.

Work Schedule

40 hours per week.Schedule flexibility is available based on business needs, including some weekends.

Qualifications

• Fitness, hospitality, customer service, or related experience strongly preferred.
• Supervisory or leadership experience strongly preferred.
• Strong leadership and team-building skills.
• Certified Personal Training certification is a plus but not required.
• Strong organizational and communication skills.
• Professional, personable, and dependable.
• Ability to multitask, take initiative, and work independently.
• Strong attention to detail and follow-through.
• Comfortable working with members and fitness professionals.
• Basic computer, email, and scheduling skills.

Equal Employment Opportunity Statement

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

About Arcis Golf

Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests. We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country. Our growing and innovative organization offers competitive wages and benefit packages.