Fitness Floor Ambassador - Welcome & Engage Members

Planet Fitness; Plainfield (IN); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness in Plainfield, IN is hiring entry‑level staff to greet members, assist on the fitness floor, and promote club programs. No fitness background required; we provide training to help you succeed and grow within a high-energy team.

Starting at $12.50 per hour without certification or $13.00 per hour with certification, with tenure increases after certification. This role emphasizes guest experience, teamwork, and a welcoming, judgement-free environment.

Qualifications

• High school diploma or equivalent required.
• Must be 18 years or older.
• Prior experience in customer service or hospitality preferred.
• Must complete fitness training certification (NCSF) within 90 days of hire.
• Certification not required but encouraged.
• Ability to stand and walk for extended periods.
• Must be able to lift up to 50 lbs.

Responsibilities

• Greet members with enthusiasm and make everyone feel welcome.
• Be a visible, approachable presence on the fitness floor.
• Assist with check-ins and member needs.
• Promote programs, events, and club offerings.
• Maintain a clean, safe, and motivating environment.
• Build relationships — know names, celebrate wins, and encourage progress.

Skills

Interpersonal communication

Customer service

Team player

Positive attitude

Reliability

Education

High school diploma or equivalent

Must be 18+

Job description

Planet Fitness in Plainfield, IN is hiring entry‑level staff to greet members, assist on the fitness floor, and promote club programs. No fitness background required; we provide training to help you succeed and grow within a high-energy team.

Starting at $12.50 per hour without certification or $13.00 per hour with certification, with tenure increases after certification. This role emphasizes guest experience, teamwork, and a welcoming, judgement-free environment.