Fitness Coach & Member Success Builder - Flexible Schedule

Planet Fitness; Jersey City (NJ); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Competitive salary

Employee discounts

Flexible schedule

Job summary

Planet Fitness in Jersey City is seeking a Fitness Trainer to run the PE@PF group fitness program, help new members design a simple workout, and teach proper equipment use.

You will conduct the PE@PF sessions, tailor routines, assist at front desk, sign-ups, tours, and address member questions in a timely, professional manner.

A passion for fitness, upbeat attitude, punctuality, and strong customer service are required; CPR and national certification are mandatory.

Qualifications

• Must have a passion for fitness and health.
• Excellent customer service skills with members and staff.
• Punctuality and reliability are essential.
• Strong communication and interpersonal abilities.
• Ability to motivate and guide members safely.

Responsibilities

• Lead the Planet Fitness PE@PF program and schedule.
• Consult with members on fitness goals and proper equipment use.
• Create bi-weekly exercise updates with varied routines.
• Meet class requirements based on club size and traffic.
• Assist at front desk: greet calls, sign-ups, and tours.
• Address member questions promptly and escalate when needed.

Skills

Customer service

Communication

Punctuality

Positive attitude

Active listening

Education

High School diploma/GED

CPR Certification

Nationally Certified Training Certificate

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Competitive salary
• Employee discounts
• Flexible schedule

Job Summary

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Qualifications/Requirements

• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occassionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.