Fitness Coach - Catonsville

The Y in Central Maryland; Catonsville (MD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Generous paid time off

Medical, dental, and vision benefits

Employer contribution to retirement fund

Training and development programs

Job summary

The Y in Central Maryland is seeking a dedicated Fitness Coach to provide exceptional service within our fitness centers. The role involves engaging positively with members, conducting fitness appointments, and ensuring a safe and welcoming atmosphere.

The ideal candidate will bring fitness knowledge, effective communication skills, and the ability to adapt to various member needs. Benefits include flexible scheduling and opportunities for professional growth.

Qualifications

• Ability to effectively communicate with members and guests.
• Experience or knowledge in fitness and wellness.
• Proficient in using computer software for member engagement.

Responsibilities

• Provide excellent services to clients within the fitness center.
• Conduct fitness appointments and encourage members towards their goals.
• Monitor and maintain equipment cleanliness and safety.

Skills

Effective communication

Prior fitness knowledge or experience

Proficient computer skills

Education

Current CPR/AED/O2/First Aid certification (or within 30 days of hire)

Job description

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision they’ve made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.

At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference!

Position Summary

Under the supervision of the Fitness Director, or other assigned associate, the Fitness Coach is responsible for delivering excellent services to all members, guests, and program participants. The primary function of the Fitness Coach will be to highly engage with members, guests, and program participants including fitness appointments, general member use, member services/events, and providing a safe environment.

Essential Functions

• Provide excellent services to members, guests, and program participants in the Y center, on the phone, and through email exchange.
• Through engagement, build meaningful relationships with members, guests, and program participants with positive and solution-driven interaction.
• Regularly circulate through the fitness center(s) greeting, interacting, and supporting member’s use, including enforcing guidelines and policies, offering support and suggestions, or giving general support and encouragement, remembering to be sensitive and patient with member’s different needs.
• Conduct high-quality and highly engaged fitness appointments for members to be better educated and establish good workout habits.
• Coach and encourage members to meet their wellness goals.
• Monitor, clean, and inspect equipment regularly; report any challenges or concerns.
• Adhere to and enforce all policies, guidelines, rules, and best practices as outlined by the Y in Central Maryland with positive interaction.
• Focus on quality experiences and engagement within programs, services, and activities.
• Promote a professional image and maintain a clean and safe environment at all times.
• Attend and actively participate in all meetings as assigned.
• Incorporate the four character values of the YMCA: Caring, Honesty, Respect, and Responsibility and adhere to the YCM Code of Conduct.
• Communicate the Y mission and objectives to the community.

Assist in all other areas as assigned.

YMCA Competencies (Leader)

Mission Advancement: Models and teaches the Y values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Build relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of the team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications

• Ability to be an effective communicator.
• Prior fitness knowledge or equivalent experience.
• Proficient computer skills.
• Current CPR/AED/O2/First Aid certification (or within 30 days of hire).

Flexible Schedule, days, nights and weekends.

Physical Demands

• Will be required to walk, stand, kneel, stoop, push, and lift up to 50 pounds.
• While performing duties the employee may occasionally work in the outside weather conditions, and is exposed to wet, cold and /or humid conditions.
• Continuous operations requiring attention to detail and multi-tasking.
• Will be exposed to cleaning supplies.
• Must be able to stand or sit for long periods of time.
• Must be physically able to successfully complete required certifications.

An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements for the position. They may include a background check, drug test, driver’s license record, CPS, and/or Criminal Background check.

Additional driver’s license check, CPS, Criminal Background check, alcohol and/or drug testing may be required to be processed in the future in order to meet and maintain the minimum requirements of this position.

The Y in Central Maryland provides equal employment opportunities (EEO) to all employees and applicants for employment. Moreover, the Y is firmly committed to celebrating and achieving diversity and inclusion in all we do. We strive to be an anti-racist organization and expect all associates to treat others with respect, kindness and dignity, at all times.

All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.