Job Summary
The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person.
Essential Duties & Responsibilities
- Design and deliver comprehensive fitness programs based on clients' goals, including exercise selections, varied fitness offerings, general nutrition guidelines, and teaching a fitness lifestyle.
- Inform clients of fitness tools available to assist them in achieving their goals.
- Set expectations and hold clients accountable to their fitness programs through goal setting, follow‑up discussions, and progress tracking.
- Demonstrate safe and proper exercise techniques to clients.
- Arrive on time, prepared and enthusiastic, attending every training appointment and/or group session.
- Meet minimum productivity expectations servicing clients and group sessions.
- Increase member group training sessions and attendance through strong teaching skills and the ability to connect with and motivate others across a wide variety of fitness levels.
- Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments.
- Build and generate a strong fitness business through new client acquisition and retention.
- Effectively onboard new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle.
- Coach members on proper use of equipment and exercise techniques.
- Start and finish sessions as scheduled.
- Handle member concerns or direct them to appropriate club management.
- Deliver on the Service Promise of a clean, friendly, and well‑maintained club by racking weights, performing team cleans, and maintaining a clean and organized environment.
- Create, maintain, and regularly update progress for each personal training client, following company guidelines.
- Schedule personal training sessions, other appointments, and administration of time four weeks in advance using company systems.
Relationships
Reports to the General Manager and interacts with all levels of club staff.
Qualifications
- Knowledge, Skills & Abilities
- Understand principles of physical fitness and proper exercise technique.
- Communicate clearly and concisely, both verbally and in writing.
- Adjust and operate fitness equipment.
- Perform a variety of exercise routines.
- Demonstrate excellent customer service skills.
- Minimum Educational Level / Certifications
- High School Diploma or GED required.
- CPR and AED certifications received through in‑person training required.
- Degree in a related field or current certification through at least one nationally accredited industry association.
- Specialized fitness credentials preferred or equivalent work experience or education in a specialized function.
- Minimum Work Experience and Qualifications
- 1+ years of experience as a Personal Trainer or Fitness Coach.
- Holistic fitness program design and consultation experience preferred, but not required.
Physical Demands / Environmental Conditions
- Must be able to lift 50 lbs.
- Physically lift weights, squat, bend, reach, spot, jump, kick, and engage in prolonged standing and walking.
- Regular exposure to moving mechanical parts and occasional loud noise.
- Extended workdays are frequent, including weekends and holidays as needed.
Benefits Summary
24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, company‑paid benefits such as group life and accident insurance, vacation accrual, and a complimentary membership for all team members and eligible dependents.
Compensation Summary
Pay Range: $16.90 – $16.90 per hour. Average of 30 hours or more per week includes medical, dental, vision benefits, paid time off, and sickness benefits.
Functional Group
Fitness