Fitness Coach

UFC Gym - Downtown Pittsburgh; Fort Wayne (IN); On-site; USD 26,000 - 79,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Wellness resources

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

UFC GYM - Downtown Pittsburgh is hiring a Fitness Coach to deliver outstanding private and small group training, drive revenue through Personal Training and supplement sales, and ensure top-notch member experience.

This role requires weekend availability and a strong focus on service, science, and sales within a dynamic UFC Gym environment.

Qualifications

• Knowledge of Private Training techniques from assessment to program design.
• Ability to operate all fitness equipment.
• Knowledge of policies and procedures, including safety procedures.
• Strong interpersonal and communication skills.
• Friendly, customer-service oriented mindset.
• Respond professionally to requests from guests, members and staff.
• Strong organizational and time management skills.
• Basic computer skills: Word and Excel.
• Ability to work weekends as required.

Responsibilities

• Sell and conduct private and small group training with members.
• Assist members and encourage involvement in private training.
• Maintain accurate administration of client programs and tracking.
• Schedule and manage client appointments for optimal time management.
• Coordinate with clients to arrange sessions according to availability.
• Keep up-to-date scheduling records and adjust for changes.
• Document daily workouts for liability and compliance.
• Be a brand ambassador and promote UFC Gym philosophy.

Skills

Private Training

Program design

Customer service

Communication skills

Time management

Word/Excel

Weekend availability

Education

High school diploma or GED

Bachelor’s degree preferred

dotFIT certification

CPR/AED certification

USA Wrestling Copper Certified

UFC Gym certification (in progress)

Tools

Fitness equipment operation

Scheduling tools

Job description

General Summary

The Fitness Coach is responsible for ensuring a positive customer experience and delivering great member service and Private Training. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires a minimum of one day on the weekend.

• Sales Execution on Key Metrics
• Sell and conduct private and small group training with members.
• Assist members and encourage member involvement in private training.
• Ensure accurate administration of client programs (dotFIT, supplements, measurement tracking, workouts, etc).
• Arrive on time, prepared, and attentive for training appointments.
• Assist in revenue-generating activities (complimentary workouts, supplement booths, body fat tables, workshops).
• Achieve personal monthly revenue objectives as set forth by the company in sessions, Personal Training, and supplement sales.
• Conduct guest tours and complete sales when needed through the Turn-Over process.
• Execute an effective prospecting strategy by performing "Starter Sessions" and other prospecting activities.
• Independently schedule and manage client appointments to ensure optimal time management and service delivery.
• Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs.
• Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations.
• Handled self-directed appointment setting, including follow-ups and rescheduling.
• Member Experience
• Focus on changing lives through Service, Science, and Sales.
• Be a brand ambassador of UFC Gym and its "Train Different" philosophy.
• Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
• Conduct safe and effective private training sessions.
• Maintain the organization and neat presentation of the fitness floor and training spaces.
• Respond professionally to requests and inquiries from guests, members, and staff.
• Follow all policies and procedures regarding payment transactions.
• Follow all guidelines in the UFC Gym Employee Handbook.
• Document daily workouts for liability (adherence to national certification standards).
• Be knowledgeable of the club facility and services.
• Adhere to the agreed-upon schedule set forth by the Fitness Manager.
• Daily 1-1 Check-in Meeting with Fitness Manager and Bi-Monthly meetings.
• Adhere to meal and rest break periods and must clock in and out for all shift times.

Benefits

• Free uniforms
• Opportunity for advancement
• Wellness resources
• Bonus based on performance
• Employee discounts
• Flexible schedule

General Summary

The Fitness Coach is responsible for ensuring a positive customer experience and delivering great member service and Private Training. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires a minimum of one day on the weekend.

Essential Duties & Responsibilities

• Sales Execution on Key Metrics
  • Sell and conduct private and small group training with members.
  • Assist members and encourage member involvement in private training.
  • Ensure accurate administration of client programs (dotFIT, supplements, measurement tracking, workouts, etc).
  • Arrive on time, prepared, and attentive for training appointments.
  • Assist in revenue-generating activities (complimentary workouts, supplement booths, body fat tables, workshops).
  • Achieve personal monthly revenue objectives as set forth by the company in sessions, Personal Training, and supplement sales.
  • Conduct guest tours and complete sales when needed through the Turn-Over process.
  • Execute an effective prospecting strategy by performing "Starter Sessions" and other prospecting activities.
  • Independently schedule and manage client appointments to ensure optimal time management and service delivery.
  • Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs.
  • Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations.
  • Handled self-directed appointment setting, including follow-ups and rescheduling.
• Member Experience
  • Focus on changing lives through Service, Science, and Sales.
  • Be a brand ambassador of UFC Gym and its "Train Different" philosophy.
  • Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
  • Conduct safe and effective private training sessions.
  • Maintain the organization and neat presentation of the fitness floor and training spaces.
  • Respond professionally to requests and inquiries from guests, members, and staff.
• Miscellaneous
  • Follow all policies and procedures regarding payment transactions.
  • Follow all guidelines in the UFC Gym Employee Handbook.
  • Document daily workouts for liability (adherence to national certification standards).
  • Be knowledgeable of the club facility and services.
  • Adhere to the agreed-upon schedule set forth by the Fitness Manager.
  • Daily 1-1 Check-in Meeting with Fitness Manager and Bi-Monthly meetings.
  • Adhere to meal and rest break periods and must clock in and out for all shift times.

Organization Relationships

The Fitness Coach reports to the Fitness Manager. This position may interact with all levels of management and staff within Corporate and Field offices, in the clubs, and within the Fitness team.

Required Qualifications

• Knowledge, skills & abilities:
  • In-depth knowledge of Private Training techniques from assessment to program design.
  • Must be able to adjust and operate all Fitness Equipment.
  • Knowledge of company policies, practices, and procedures, including emergency and safety procedures.
  • Strong interpersonal and communication skills.
  • Friendly, enthusiastic, and positive attitude.
  • Ability to understand and follow oral and written instructions.
  • Possess a strong customer service focus.
  • Respond professionally to requests and inquiries from guests, members, and staff.
  • Strong organizational and time management skills. Understands basic record-keeping practices.
  • Must be computer proficient with basic skills in Word and Excel.
  • Ability to work, set up, and execute successful weekends.
• Minimum Certifications/Educational Level:
  • Current dotFIT certification (or in progress).
  • Current CPR/AED certification (or in progress).
  • Certification from an organization recognized by UFC Gym (or in progress).
  • High school diploma or general education degree (GED).
  • 4-year Degree in a related field recognized by UFC Gym (preferred).
  • Current USA Wrestling Copper Certified (for wrestling coaches).
• Minimum Experience:
  • 1 year of related experience (preferred)
• Physical Requirements:
  • Must be able to stand for up to 8 hours a day.
  • Must be able to regularly lift heavy weights, squat, bend, reach, and spot.
  • Must be able to frequently lift and /or move up to 45+ pounds.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Compensation: $19.00 - $57.00 per hour

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don’t settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at [phone] or [e-mail].

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.