Fitness Coach

UFC Gym - Downtown Pittsburgh; Centennial (WY); On-site; USD 20,664 - 68,880; Part time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Employee discounts

Job summary

UFC Gym - Downtown Pittsburgh is hiring a Fitness Coach responsible for delivering exceptional member service and private training sessions. The candidate should have a strong customer service background and the ability to manage training programs effectively.

The position requires flexible hours, including weekends, and a commitment to fitness excellence. Benefits include health insurance, bonuses based on performance, and opportunities for advancement within the UFC Gym family.

Qualifications

• Must have strong customer service focus.
• Ability to adjust and operate all fitness equipment.
• Must be friendly, enthusiastic, and positive.

Responsibilities

• Conduct personal and group training sessions.
• Achieve monthly revenue objectives for training and supplements.
• Document daily workouts for safety compliance.

Skills

In-depth knowledge of private training techniques

Strong interpersonal and communication skills

Customer service focus

Computer proficiency in Word and Excel

Organizational and time-management skills

Education

High school diploma or GED

Current CPR/AED certification

4-year degree in a related field (preferred)

Job description

General Summary

The Fitness Coach is responsible for ensuring a positive customer experience and delivering great member service and private training. Coaches are responsible for the successful attainment of revenue goals pertaining to private training and supplements. This position requires a minimum of one day on the weekend.

Essential Duties & Responsibilities

• Sales Execution on Key Metrics
• Sell and conduct private and small group training with members.
• Assist members and encourage member involvement in private training.
• Ensure accurate administration of client programs (dotFIT, supplements, measurement tracking, workouts, etc).
• Arrive on time, prepared, and attentive for training appointments.
• Assist in revenue‑generating activities (complimentary workouts, supplement booths, body‑fat tables, workshops).
• Achieve personal monthly revenue objectives as set forth by the company in sessions, personal training, and supplement sales.
• Conduct guest tours and complete sales when needed through the Turn‑Over process.
• Execute an effective prospecting strategy by performing “Starter Sessions” and other prospecting activities.
• Independently schedule and manage client appointments to ensure optimal time management and service delivery.
• Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs.
• Maintain up‑to‑date scheduling records and make adjustments to accommodate changes or cancellations.
• Handle self‑directed appointment setting, including follow‑ups and rescheduling.
• Focus on changing lives through Service, Science, and Sales.
• Be a brand ambassador of UFC Gym and its “Train Different” philosophy.
• Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
• Conduct safe and effective private training sessions.
• Maintain the organization and neat presentation of the fitness floor and training spaces.
• Respond professionally to requests and inquiries from guests, members, and staff.
• Follow all policies and procedures regarding payment transactions.
• Follow all guidelines in the UFC Gym Employee Handbook.
• Document daily workouts for liability (adherence to national certification standards).
• Be knowledgeable of the club facility and services.
• Adhere to the agreed‑upon schedule set forth by the Fitness Manager.
• Daily 1‑1 check‑in meeting with Fitness Manager and bi‑monthly meetings.
• Adhere to meal and rest break periods and must clock in and out for all shift times.

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Employee discounts

Organization Relationships

The Fitness Coach reports to the Fitness Manager. This position may interact with all levels of management and staff within Corporate and Field offices, in the clubs, and within the Fitness team.

Required Qualifications

• Knowledge, skills & abilities:
  • In‑depth knowledge of private training techniques from assessment to program design.
  • Must be able to adjust and operate all fitness equipment.
  • Knowledge of company policies, practices, and procedures, including emergency and safety procedures.
  • Strong interpersonal and communication skills.
  • Friendly, enthusiastic, and positive attitude.
  • Ability to understand and follow oral and written instructions.
  • Possess a strong customer service focus.
  • Strong organizational and time‑management skills. Understands basic record‑keeping practices.
  • Must be computer proficient with basic skills in Word and Excel.
  • Ability to work, set up, and execute successful weekends.
• Minimum Certifications/Educational Level:
  • Current dotFIT certification (or in progress).
  • Current CPR/AED certification (or in progress).
  • Certification from an organization recognized by UFC Gym (or in progress).
  • High school diploma or general education degree (GED).
  • 4‑year degree in a related field recognized by UFC Gym (preferred).
  • Current USA Wrestling Copper Certified (for wrestling coaches).
• Minimum Experience:
  • 1 year of related experience (preferred)
• Physical Requirements:
  • Must be able to stand for up to 8 hours a day.
  • Must be able to regularly lift heavy weights, squat, bend, reach, and spot.
  • Must be able to frequently lift and/or move up to 45+ pounds.

Compensation: $15.00 - $50.00 per hour

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668‑0911 or [e-mail].