Fitness Center Front Desk - Part-time

Lake Forest; Lake Forest (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

The Lake Forest Recreation Department is seeking an outgoing, friendly Front Desk team member for the Fitness Center. This part-time position involves assisting with memberships, personal training packages, group exercise class registrations, and answering questions about programs and services.

You will welcome guests in person, over the phone, and by email, using strong computer skills to process transactions and registrations. Weekend and early-morning hours are required.

Qualifications

• Organized and able to multitask in a fast-paced environment.
• Strong computer and communication skills.
• Able to work independently and as part of a team.
• Willing to work non-traditional hours including early mornings, evenings and/or weekends.
• Customer-oriented with a friendly, reliable approach.

Responsibilities

• Greet members and guests at the fitness center front desk.
• Assist with memberships, personal training packages, and class registrations.
• Answer questions about facility programs and services in person, by phone and email.
• Support daily front desk operations and provide exceptional customer service.

Skills

Customer service

Multitasking

Computer skills

Communication

Tools

POS system

Job description

The Lake Forest Recreation Department is seeking an outgoing, friendly, reliable, and customer-focused individual to join our team at the Fitness Center Front Desk.

We are seeking to fill this Part-time position for the hours listed below:

• Friday - 6am - 11am
• Saturday - 7am - 12pm
• Sunday - 7am - 12pm

In this role, Front Desk employees serve as the first point of contact for members and guests, assisting with fitness center memberships, personal training packages, group exercise class registrations, and general questions about facility programs and services. Customer interactions will take place in person, over the phone, and through email.

The ideal candidate is organized, able to multitask in a fast-paced environment, possesses strong computer and communication skills, and is comfortable both working independently and collaborating as part of a team to provide exceptional customer service. The ability to take initiative, solve problems, and manage responsibilities with minimal supervision is essential. Candidate must be willing to work non traditional hours including early mornings, evenings and/or weekends.

Additional opportunities may be available to assist with a variety of Recreation Department programs and special events throughout the year.